IT Supervisor
Driver (Critical Support Role)
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Role description
Job Summary
As an IT Supervisor, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards
Major Duties
Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages
Record all issues that arise and advise the IT Manager of any issues that need further attention
Recommend system improvements to the IT Manager
Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements
Ensure Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service,
Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively,
B.Sc Degree in Computer Science or related fields of study
Min of Three Years Previous IT experience, preferably in the hotel, leisure, and/service sector with good understanding of operations and guest expectations
Experience of all Microsoft systems,
Experience of hotel applications, such as, Opra, Fidelio and Micros, preferred
Excellent organizational and interpersonal skills
Current technical skills and knowledge of technology
How To Apply
Interested and qualified applicants can apply through email or send their CV with application letter to the office of Director of Human Resource Management, Hilton Addis Ababa
Skills (mandatory):
analytical, and problem-solving skills, Ability to work under pressure and meet deadlines, Ability to multitask and prioritize work
Languages:
ENGLISH
Work experience:
3-5 years
Apply Now!
As an IT Supervisor, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards
Major Duties
Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages
Record all issues that arise and advise the IT Manager of any issues that need further attention
Recommend system improvements to the IT Manager
Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements
Ensure Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service,
Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively,
B.Sc Degree in Computer Science or related fields of study
Min of Three Years Previous IT experience, preferably in the hotel, leisure, and/service sector with good understanding of operations and guest expectations
Experience of all Microsoft systems,
Experience of hotel applications, such as, Opra, Fidelio and Micros, preferred
Excellent organizational and interpersonal skills
Current technical skills and knowledge of technology
How To Apply
Interested and qualified applicants can apply through email or send their CV with application letter to the office of Director of Human Resource Management, Hilton Addis Ababa
Skills (mandatory):
analytical, and problem-solving skills, Ability to work under pressure and meet deadlines, Ability to multitask and prioritize work
Languages:
ENGLISH
Work experience:
3-5 years
Apply Now!