Nordic Medical Centre (NMC) Vacancy Announcement 2026

Nordic Medical Centre (NMC) is inviting qualified and customer-oriented professionals to apply for the position below. NMC is a Norwegian-owned healthcare facility staffed by experienced international and Ethiopian medical professionals, providing high-quality medical services 24 hours a day. The center serves embassies, international organizations, insurance companies, and private patients with world-class healthcare services.

Position: Customer Service Representative

Educational Qualification

• Bachelor's Degree in Marketing, Business Management, Accounting, or another related field.

Experience

• Previous experience in a customer service role is required.
• Experience handling customer accounts, inquiries, and complaints is an added advantage.

Required Skills

• Excellent written and spoken communication skills in both English and Amharic.
• Strong customer service and interpersonal skills.
• Positive attitude with a customer-focused approach.
• Flexible, adaptable, and able to work in a dynamic environment.
• Good organizational and administrative abilities.

Key Responsibilities

• Serve as the first point of contact for clients visiting or contacting the medical center.
• Welcome, register, and guide clients while providing accurate information in a professional manner.
• Handle incoming phone calls and email inquiries promptly and courteously.
• Process payments and prepare invoices.
• Provide administrative support and ensure client-related documentation is completed accurately and on time.

Duty Station: Addis Ababa

Application Deadline

July 31, 2026