Vacancy at Sheraton Addis, The Luxury Collection Hotel
Role description
Located in the heart of the Ethiopian capital, Sheraton Addis, a Luxury Collection Hotel, Addis Ababa sits on a hilltop overlooking the city, safely nestled between the National Palace and the prime minister’s residence.
The 5-star hotel in Ethiopia offers stunning views, acres of open space and a location just 20 minutes from Bole International Airport. Mixing African refinement with modern accents, the unique design of Sheraton Addis stands as the epitome of gracious living.
Position: Lobby Ambassador / Hostess
MINIMUM QUALIFICATIONS: In order to be considered for this position, applicants must possess the following minimum qualifications. Applicants without the below listed qualifications need not apply as they will not be considered in the competitive pool.
EDUCATION: Diploma/Certificate in Hotel Management, Front Office Operations, Hospitality Supervision. Diploma in Secretarial Science & Office Management; Management; Marketing Management; Business Administration/Education is required.
EXPERIENCE: Relevant work experience in customer service related operation is advantageous.
LANGUAGE PROFICIENCY: Fluent in English language conversation, well spoken, read, write, and understand English. Additional language French, Arabic and Chinese are highly advantageous.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Read, write, comprehend & well conversant in English to facilitate effective communication process,
- Must possess good computer application skills,
- Excellent knowledge of products and services provided by the hotel,
- Good organizational and planning skills,
- Ability to work with minimum supervision and handle multiple assignments,
- Must be highly flexible with working hours
Location: Addis Ababa
Deadline: October 11, 2026