Skip to main content

Senior Customer Service Specialist, Branch Manager Grade C,

Enat Bank S.C. Addis Ababa, Addis Ababa, Ethiopia

Role description

Enat Bank S.C Jobs 2026 | Senior Customer Service Specialist & Branch Manager Vacancies

Enat Bank S.C. is inviting experienced banking professionals to apply for its latest career opportunities. The bank is seeking qualified candidates who are committed to delivering excellent customer service and contributing to the growth of Ethiopia's banking industry.

Founded by visionary Ethiopian businesswomen, Enat Bank has established itself as one of the country's leading private commercial banks, offering innovative financial solutions while promoting financial inclusion.

Available Positions

Position 1: Senior Customer Service Specialist

Educational Qualification

  • Bachelor's Degree in:
    • Accounting and Finance
    • Banking and Finance
    • Management
    • Business Management
    • Economics
    • Marketing Management
    • Or another related discipline.

Experience

  • Minimum 1.5 years of banking operations experience.
  • At least 6 months of experience as a Customer Service Specialist (CSS).

Duty Station

  • Gambella

Salary & Benefits

  • As per Enat Bank's salary scale and benefit package.

Position 2: Branch Manager Grade C

Educational Qualification

Applicants must possess either:

Master's Degree (MA/MBA) in Banking & Finance, Accounting, Business Administration, Economics, Management, or related fields with:

  • 6.5 years of banking experience for male applicants.
  • 5.5 years of banking experience for female applicants.

OR

Bachelor's Degree in the above fields with:

  • 8.5 years of banking experience for male applicants.
  • 7.5 years of banking experience for female applicants.

Additional Requirements
Applicants must also have:

  • 2 years of experience as Customer Service Manager Grade B, or
  • 3 years of experience as Branch Accounts Administrator Grade A.

Duty Stations

  • Bonga Branch
  • Sululta Branch

Salary & Benefits

  • According to the bank's salary scale and benefits package.

Application Deadline

August 2, 2026