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Receptionist / Front Desk Officer, Contract Admin and Customer Relationship Manager

Reality Share Company Addis Ababa, Addis Ababa, Ethiopia

Role description

Reality Share Company Jobs 2026 | Contract Administration & Customer Relations Vacancies

Reality Share Company Vacancy Announcement

Reality Share Company is inviting qualified and experienced professionals to apply for several vacant positions based in Addis Ababa. The company is seeking dedicated individuals with strong communication, organizational, and customer service skills to support its real estate operations.

Position 1: Contract Admin and Customer Relationship Manager

Work Location

  • Addis Ababa (Reality Real Estate)

Employment Period

  • Registration: August 2, 2026 – August 14, 2026

Salary

  • Negotiable

Educational Qualification

  • Bachelor's Degree in Social Sciences, Management, Business Administration, or a related field

Experience

  • Minimum of 5 years of relevant work experience
  • Previous experience in the real estate sector is an advantage
  • Proven background in contract administration, executive assistance, customer service, administrative support, or sales support
  • Good understanding of real estate sales procedures and contractual requirements

Key Responsibilities

  • Prepare, review, and manage sales contracts and related documents
  • Coordinate contract approval and execution processes
  • Maintain accurate contract records, amendments, renewals, and correspondence
  • Monitor payment schedules, deadlines, and contract milestones
  • Draft official letters related to payments, deliveries, and customer requests
  • Serve as the main contact person for clients throughout the sales process
  • Follow up on outstanding payments and provide regular progress reports
  • Handle customer inquiries professionally and maintain strong client relationships
  • Prepare reports related to contracts, customer satisfaction, and sales performance

Required Skills

  • Excellent communication and interpersonal skills
  • Strong negotiation abilities
  • High attention to detail
  • Analytical and problem-solving skills
  • Ability to manage multiple tasks effectively
  • Proficiency in Microsoft Office applications and contract management software

Position 2: Contract Admin and Customer Relation Officer

Number of Vacancies

  • 2

Work Location

  • Addis Ababa

Registration Period

  • August 3, 2026 – August 13, 2026

Salary

  • Attractive and Negotiable

Educational Qualification

  • Bachelor's Degree in Social Sciences or a related field

Experience

  • Minimum of 3 years of relevant work experience
  • Experience in the real estate industry is an added advantage
  • Background in contract administration, administrative support, customer service, or sales support

Main Duties

  • Manage and process contract documentation
  • Coordinate contract approvals and client communications
  • Monitor payment schedules and contract deadlines
  • Respond to customer inquiries and provide after-sales support
  • Prepare reports and maintain contract records
  • Build strong relationships with customers while ensuring compliance with company procedures

Required Skills

  • Excellent communication and negotiation skills
  • Strong organizational ability
  • Attention to detail
  • Adaptability and analytical thinking
  • Problem-solving skills
  • Good knowledge of Microsoft Office and contract management software

Position 3: Receptionist / Front Desk Officer

Number of Vacancies

  • 1

Reporting To

  • HR Manager

Work Location

  • Addis Ababa

Registration Period

  • August 3, 2026 – August 13, 2026

Salary

  • Attractive and Negotiable

Educational Qualification

  • Bachelor's Degree in Business Administration, Management, Marketing, or a related field

Experience

  • 2–3 years of experience in reception, customer service, or administrative support

Key Responsibilities

  • Welcome and assist visitors and clients professionally
  • Answer incoming phone calls and direct them appropriately
  • Handle customer inquiries and complaints courteously
  • Maintain visitor records, appointments, and front desk documentation
  • Support administrative and clerical activities
  • Keep the reception area organized and presentable
  • Coordinate official phone calls and report communication issues when necessary

Required Skill

  • Excellent communication skills