Receptionist / Front Desk Officer, Contract Admin and Customer Relationship Manager
Reality Share Company
Addis Ababa, Addis Ababa, Ethiopia
Role description
Reality Share Company Jobs 2026 | Contract Administration & Customer Relations Vacancies
Reality Share Company Vacancy Announcement
Reality Share Company is inviting qualified and experienced professionals to apply for several vacant positions based in Addis Ababa. The company is seeking dedicated individuals with strong communication, organizational, and customer service skills to support its real estate operations.
Position 1: Contract Admin and Customer Relationship Manager
Work Location
- Addis Ababa (Reality Real Estate)
Employment Period
- Registration: August 2, 2026 – August 14, 2026
Salary
- Negotiable
Educational Qualification
- Bachelor's Degree in Social Sciences, Management, Business Administration, or a related field
Experience
- Minimum of 5 years of relevant work experience
- Previous experience in the real estate sector is an advantage
- Proven background in contract administration, executive assistance, customer service, administrative support, or sales support
- Good understanding of real estate sales procedures and contractual requirements
Key Responsibilities
- Prepare, review, and manage sales contracts and related documents
- Coordinate contract approval and execution processes
- Maintain accurate contract records, amendments, renewals, and correspondence
- Monitor payment schedules, deadlines, and contract milestones
- Draft official letters related to payments, deliveries, and customer requests
- Serve as the main contact person for clients throughout the sales process
- Follow up on outstanding payments and provide regular progress reports
- Handle customer inquiries professionally and maintain strong client relationships
- Prepare reports related to contracts, customer satisfaction, and sales performance
Required Skills
- Excellent communication and interpersonal skills
- Strong negotiation abilities
- High attention to detail
- Analytical and problem-solving skills
- Ability to manage multiple tasks effectively
- Proficiency in Microsoft Office applications and contract management software
Position 2: Contract Admin and Customer Relation Officer
Number of Vacancies
- 2
Work Location
- Addis Ababa
Registration Period
- August 3, 2026 – August 13, 2026
Salary
- Attractive and Negotiable
Educational Qualification
- Bachelor's Degree in Social Sciences or a related field
Experience
- Minimum of 3 years of relevant work experience
- Experience in the real estate industry is an added advantage
- Background in contract administration, administrative support, customer service, or sales support
Main Duties
- Manage and process contract documentation
- Coordinate contract approvals and client communications
- Monitor payment schedules and contract deadlines
- Respond to customer inquiries and provide after-sales support
- Prepare reports and maintain contract records
- Build strong relationships with customers while ensuring compliance with company procedures
Required Skills
- Excellent communication and negotiation skills
- Strong organizational ability
- Attention to detail
- Adaptability and analytical thinking
- Problem-solving skills
- Good knowledge of Microsoft Office and contract management software
Position 3: Receptionist / Front Desk Officer
Number of Vacancies
- 1
Reporting To
- HR Manager
Work Location
- Addis Ababa
Registration Period
- August 3, 2026 – August 13, 2026
Salary
- Attractive and Negotiable
Educational Qualification
- Bachelor's Degree in Business Administration, Management, Marketing, or a related field
Experience
- 2–3 years of experience in reception, customer service, or administrative support
Key Responsibilities
- Welcome and assist visitors and clients professionally
- Answer incoming phone calls and direct them appropriately
- Handle customer inquiries and complaints courteously
- Maintain visitor records, appointments, and front desk documentation
- Support administrative and clerical activities
- Keep the reception area organized and presentable
- Coordinate official phone calls and report communication issues when necessary
Required Skill
- Excellent communication skills