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Network & Infrastructure Engineer

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Role description

The Network & Infrastructure Engineer is responsible for the installation, configuration, maintenance, and support of network infrastructure and digital devices across the organization and client environments. The role involves configuring network equipment, deploying IT devices, troubleshooting technical issues, supporting cloud and on-premises connectivity, and ensuring reliable and secure operation of infrastructure systems.
Key Responsibilities
Install, configure, and maintain LAN, WAN, Wi-Fi, VPN, and enterprise network infrastructure.
Configure and support routers, switches, firewalls, access points, and other networking equipment.
Deploy, configure, and maintain laptops, desktops, printers, IP phones, and other digital devices.
Perform operating system installation, software setup, user onboarding, and device provisioning.
Troubleshoot and resolve network, hardware, software, and connectivity issues.
Support cloud networking technologies, including VPCs, VPNs, and hybrid connectivity solutions.
Conduct site surveys, technical assessments, and pre-deployment testing of equipment.
Monitor network performance and implement corrective actions when required.
Maintain network diagrams, device inventories, configuration records, and technical documentation.
Coordinate with vendors and suppliers for procurement, warranty claims, repairs, and technical support.
Provide technical assistance during project implementation and client engagements.
Bachelor’s Degree in Information Technology, Computer Science, Telecommunications, or a related field.
Minimum of 2 years of experience in network administration, infrastructure support, or IT operations.
Strong understanding of TCP/IP, VLANs, DHCP, DNS, VPNs, routing, switching, and network security fundamentals.
Hands-on experience with networking equipment such as Cisco, MikroTik, Huawei, TP-Link, or similar technologies.
Experience configuring and supporting end-user devices, including laptops, desktops, printers, and related hardware.
Ability to diagnose and resolve infrastructure, network, and device-related issues effectively.
Preferred Qualifications
CCNA, HCIA, MTCNA, Network+, or equivalent certification.
Experience with cloud networking, virtualization, and security solutions.
Familiarity with enterprise infrastructure monitoring and management tools.
Key Competencies
Network Administration and Troubleshooting
Infrastructure Deployment and Support
Device Configuration and Maintenance
Problem Solving and Analytical Thinking
Technical Documentation
Vendor and Stakeholder Coordination
Communication and Customer Service
Teamwork and Time Management
Skills (mandatory):
Computer Science, Information System, Information Technology, Computer Engineering
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