Dodai Manufacturing Plc Vacancy 2026

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Dodai Manufacturing Plc is inviting applications from qualified and motivated candidates for the position of Junior Customer Experience Officer. The company is looking for individuals who are passionate about customer service and able to deliver high-quality support in a fast-paced working environment.

Position: Junior Customer Experience Officer

Qualifications

Applicants should have:

• A Bachelor’s degree in Marketing Management, Business, Customer Service Management, or a related field.
• 1–2 years of experience in customer support, call center operations, or any front-line service role.
• Strong communication skills in both verbal and written forms.

Required Skills

The ideal candidate should demonstrate:

• Strong active listening and problem-solving abilities.
• Ability to communicate effectively through phone calls, chat platforms, and customer support systems.
• Capacity to manage multiple tasks in a high-volume, fast-paced environment.
• Basic data entry and reporting skills using tools such as Google Sheets or CRM systems.
• A positive attitude with strong accountability and professionalism.

Work Location

Addis Ababa, Ethiopia (Garment Sector)

Application Deadline

July 9, 2026