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ICT Technician / ICT Officer

SOS Hermann Gmeiner School Addis Ababa, Addis Ababa, Ethiopia

Role description

SOS Hermann Gmeiner School Jobs 2026 | ICT Technician / ICT Officer Vacancy

SOS Hermann Gmeiner School has announced a new career opportunity for qualified and motivated professionals to join its ICT team. The school is seeking experienced ICT Technicians / ICT Officers to support digital learning, maintain ICT infrastructure, and provide technical services across its branch schools in Ethiopia.

Position: ICT Technician / ICT Officer

Employment Type: Full-Time
Work Locations: Addis Ababa, Bahir Dar, Hawassa, Gode, Jimma, and Harar

About the Role

The ICT Technician / ICT Officer will oversee the installation, maintenance, security, and continuous improvement of the school's ICT systems and infrastructure. The successful candidate will provide technical support, manage networks and servers, support digital learning platforms, administer the School Information Management System (SIMS), and contribute to the institution's digital transformation initiatives.

Main Responsibilities

  • Manage and maintain ICT infrastructure, servers, and networks.
  • Provide technical support for hardware, software, and end users.
  • Administer School Information Management Systems (SIMS).
  • Support e-learning platforms and online examinations.
  • Ensure data security, system backups, and ICT compliance.
  • Maintain ICT assets, databases, and technical documentation.
  • Assist with digital transformation projects and business process improvements.
  • Train staff on ICT tools and emerging technologies.

Qualification Requirements

Applicants should possess:

  • BSc Degree in Computer Science, Information Technology, Information Systems, or a related discipline.
  • Minimum of 2 years of relevant ICT technical support experience.
  • Practical knowledge of:
    • Hardware and software maintenance
    • Network administration
    • Windows Server environments
    • Cisco routers and switches
    • Firewalls and network troubleshooting

Preferred Certifications

  • Microsoft Certified IT Professional (MCITP)
  • Cisco Certified Network Associate (CCNA)

Required Competencies

Candidates should demonstrate strong skills in:

  • ICT infrastructure management
  • Network administration
  • Microsoft 365 and Microsoft Office applications
  • Database administration
  • Cybersecurity and data protection
  • ICT project implementation
  • Technical troubleshooting
  • Communication and customer support
  • Problem-solving and analytical thinking
  • Time management and teamwork

Why Join SOS Hermann Gmeiner School?

SOS Hermann Gmeiner School is committed to delivering quality education while maintaining high standards of child safeguarding, professionalism, and innovation. Employees become part of a mission-driven organization that promotes digital transformation, continuous learning, and ethical workplace practices.