Debo Microfinance Institution S.C. – External Vacancy Announcement

Debo Microfinance Institution S.C. invites qualified and competent professionals to apply for the following vacant positions.

1. Customer Service Officer I (2 Positions)

Educational Qualification

• TVET Level IV or BA Degree in Management, Accounting, Marketing, Economics, or other related fields.

Work Experience

• TVET Level IV: Minimum of 6 years of relevant experience in the microfinance sector.
• BA Degree: No prior work experience is required.
• Experience in community mobilization, loan disbursement, loan repayment follow-up, customer service, savings mobilization, and loan portfolio management is an advantage.

Required Skills

• Excellent communication and community mobilization skills.
• Proficiency in Microsoft Office and institutional financial systems.
• Ability to train clients on business management and record-keeping.
• Strong analytical skills for evaluating loan applications and ensuring compliance with operational procedures.

2. Teller I (1 Position)

Educational Qualification

• TVET Level IV or BA Degree in Accounting, Accounting and Finance, Business Management, or related fields.

Work Experience

• TVET Level IV: Minimum of 6 years of relevant experience in cash handling, reconciliation, and financial record management within financial institutions.
• BA Degree: No prior work experience is required.
• Previous experience in customer service and microfinance operations is desirable.

Required Skills

• Knowledge of core banking systems.
• Proficiency in Microsoft Office and institutional financial software.
• Strong cash management, reconciliation, and transaction recording skills.
• Good communication, interpersonal, and problem-solving abilities.

3. Accountant I (1 Position)

Educational Qualification

• BA Degree in Accounting, Accounting and Finance, or Business Management.

Work Experience

• 1–2 years of relevant experience in accounting and financial management.
• Prior experience working as a branch cashier is preferred.

Required Skills

• Proficiency in Microsoft Office and accounting software.
• Strong understanding of accounting principles, financial reporting, and bookkeeping.
• Experience with bank reconciliation and fixed asset management.
• Ability to prepare accurate financial reports and analyze financial data.
• Familiarity with institutional financial policies, audit processes, and compliance requirements.

4. Branch Manager I

Educational Qualification

• BA or MBA in Management, Business Administration, Accounting, Economics, or a related discipline.

Work Experience

• Minimum of 3 years of proven experience as a Customer Service Officer or in a comparable supervisory role.
• Demonstrated success in loan administration, portfolio management, and customer service.

Required Skills

• Training in microfinance operations, loan management, and branch supervision.
• Knowledge of accounting systems, budgeting, and regulatory compliance.
• Strong leadership, staff supervision, performance evaluation, and capacity-building skills.

Employment Details

• Work Location: Adama
• Employment Type: Full-Time, Permanent
• Salary: As per the institution's salary scale.
• Application Deadline:July 25, 2026