Customer Service Officer
Akufada Micro Finance Institution S.C
Addis Ababa, Addis Ababa, Ethiopia
Role description
Akufada Micro Finance Institution Jobs 2026
Akufada Micro Finance Institution S.C is inviting qualified and motivated candidates to apply for the position of Customer Service Officer. The institution is seeking professionals who are passionate about delivering quality customer service and contributing to Ethiopia's growing financial sector.
Established in 2022 and licensed by the National Bank of Ethiopia, Akufada Micro Finance Institution provides affordable financial and non-financial services, including loans, savings, and micro-insurance products, to support low- and middle-income communities across the country.
Position: Customer Service Officer
Educational Qualification
- Bachelor's Degree in Accounting, Economics, Management, or a related field.
Work Experience
- Minimum of 2 years of relevant experience in a Microfinance Institution, Bank, or other related financial institution.
Salary
- Based on the organization's salary scale.
Work Location
- Addis Ababa (Hana Mariam Branch and Atobistera Branch)
Application Deadline
August 11, 2026