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Call Center Advisor

FDRE MESOB Service Ethiopia

Role description

FDRE MESOB Service Job Vacancy 2026

FDRE MESOB Service is inviting qualified and enthusiastic candidates to apply for the position of Call Center Advisor. The organization is looking for customer-focused individuals who can provide professional support while helping improve access to government services.

FDRE MESOB Service (Modern Ethiopian Service for Organized Benefits) is a federal government initiative established to deliver multiple public services through a single digital and physical service center, making government services faster, more transparent, and more accessible for citizens.

Position: Call Center Advisor

Required Qualification

Applicants should have one of the following:

  • Bachelor's Degree in:
    • Information Technology (IT)
    • Business Administration
    • Communications
    • Related fields

OR

  • Diploma in the above or related fields.

Eligibility Requirements

  • Age between 18 and 24 years.
  • Proficiency in both Amharic and Afaan Oromoo.
  • Excellent communication and customer service skills.
  • Strong multitasking and problem-solving abilities.
  • Ability to perform effectively in a fast-paced work environment.

Working Conditions

  • 48 working hours per week.
  • Willingness to work on rotating shifts.

Number of Vacancies

  • 5 Positions

Duty Station

Imperial MESOB, Addis Ababa