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Branch Operation Supervisor, Senior Customer Service Officer, Customer Service Officer II

Hijra Bank S.C Addis Ababa, Addis Ababa, Ethiopia

Role description

Hijra Bank S.C Vacancy Announcement

Hijra Bank S.C has announced new job opportunities for qualified and experienced professionals. The available positions are based in different branches across Ethiopia.

1. Branch Operation Supervisor

Education: Bachelor’s degree in Accounting, Management, Economics, or a related field.
Experience: At least 4 years of relevant banking experience.
Advantage: IFB training certification is an added benefit.

Key Skills:

  • Risk management
  • Technical proficiency
  • Customer service
  • Financial control and reporting
  • Treasury and cash management

2. Senior Customer Service Officer

Education: Bachelor’s degree in Accounting, Management, Economics, or a related field.
Experience: At least 3 years of relevant banking experience.
Advantage: IFB training certification is preferred.

Key Skills:

  • Risk management
  • Technical proficiency
  • Excellent customer service
  • Financial control and reporting
  • Treasury and cash management

3. Customer Service Officer II

Education: Bachelor’s degree in Accounting, Management, Economics, or a related field.
Experience: 2 years of experience in banking operations.
Advantage: Knowledge or training in IFB is beneficial.

Key Skills:

  • Risk management
  • Attention to detail
  • Technical proficiency
  • Excellent customer service

4. Branch Manager

Education: Bachelor’s degree in Accounting, Management, Economics, or a related field.
Experience: At least 6 years of banking operations experience.
Advantage: IFB training certification is an added advantage.

Key Skills:

  • Market research
  • Financial management
  • Excellent customer service

📍 Job Locations

The positions are available in:

  • Bidire – Bale Zone
  • Darimu – Ilubabor Zone
  • Yayo – Ilubabor Zone
  • Gimbi – West Welega
  • Jawi
  • Bichena

📅 Application Deadline: August 31, 2026