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Branch Manager, Senior Banking Business Officer

ZamZam Bank S.C Addis Ababa, Addis Ababa, Ethiopia

Role description

ZamZam Bank Vacancy Announcement 2026

ZamZam Bank S.C. is inviting qualified and experienced banking professionals to apply for the latest career opportunities at its Harar Branch. As Ethiopia's first full-fledged interest-free bank, ZamZam Bank is committed to promoting financial inclusion through Shari’ah-compliant banking services while creating rewarding career opportunities for talented professionals.

The bank is currently recruiting for the following positions.

Position 1: Branch Manager

Job Summary

ZamZam Bank is looking for an experienced Branch Manager to oversee branch operations, lead high-performing teams, strengthen customer relationships, and achieve business growth while ensuring compliance with the bank's operational standards.

Educational Qualification

  • BA Degree in Economics, Management, Accounting, or other business-related fields.

Experience

  • Minimum 5 years of banking operations experience.
  • At least 2 years of experience as a Senior Officer, Customer Service Manager, or Customer Service Supervisor in branch banking.

Required Competencies

  • Branch management
  • Leadership and team building
  • Internal control
  • Coaching and mentoring
  • Problem-solving
  • Sales and marketing
  • Communication and negotiation skills
  • Time management
  • Knowledge of core banking applications

Duty Station

  • Harar

Position 2: Senior Banking Business Officer

Job Summary

The bank is seeking a qualified Senior Banking Business Officer to support branch operations, deliver excellent customer service, promote banking products, and contribute to business growth.

Educational Qualification

  • BA Degree in Economics, Management, Accounting, or other business-related fields.

Experience

  • Minimum 3 years of banking operations experience.
  • At least 2 years of experience as a Branch Banking Officer.

Required Competencies

  • Branch operations
  • Sales and marketing
  • Customer experience management
  • Knowledge of Interest-Free Banking (IFB) products
  • Problem identification and resolution
  • Strong communication skills

Duty Station

  • Harar

Salary and Benefits

  • Attractive salary based on the bank's salary scale.
  • Competitive employee benefit package.

Gender

  • Male and Female applicants are encouraged to apply.

Application Deadline

Applications must be submitted within 7 days from the date of the vacancy announcement.