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Branch Manager, Director, District Office, Senior Banking Business Officer

ZamZam Bank S.C Addis Ababa, Addis Ababa, Ethiopia
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Role description

ZamZam Bank Vacancy Announcement 2026

ZamZam Bank is inviting qualified and experienced professionals to apply for the following banking positions. The bank is seeking motivated individuals with strong leadership, customer service, and banking operations experience to join its growing team.

Position 1: Senior Banking Business Officer

Qualifications and Experience

  • BA Degree in Economics, Management, Accounting, or another business-related field.
  • Minimum of 3 years of banking operations experience, including 2 years as a Branch Banking Officer.

Required Competencies

  • Branch operations
  • Sales and marketing
  • Customer experience
  • Knowledge of Interest-Free Banking (IFB) products
  • Problem-solving and decision-making
  • Strong communication skills

Duty Station: Dire Dawa

Position 2: Branch Manager

Qualifications and Experience

  • BA Degree in Economics, Management, Accounting, or another business-related field.
  • Minimum of 5 years of banking operations experience, including 2 years as a Senior Officer, Customer Service Manager, or Customer Service Supervisor in branch banking.

Core Competencies

  • Branch management
  • Team leadership and performance management
  • Time management and commitment
  • Internal control
  • Coaching and mentoring
  • Sales and marketing
  • Negotiation and communication
  • Knowledge of core banking systems

Duty Station: Dire Dawa

Position 3: Director, District Office

Qualifications and Experience

  • Bachelor's or Master's Degree in Management, Accounting, Economics, Banking and Finance, Business Administration, Marketing, or a related field.
  • Master's Degree is an advantage.
  • Minimum of 8 years (Master's) or 10 years (Bachelor's) of relevant banking experience, including at least 2 years in branch leadership, district supervision, or multi-branch management.

Required Competencies

  • District business leadership
  • Portfolio quality and financing oversight
  • Operational governance and compliance
  • Strategic planning
  • Stakeholder management
  • Decision-making and problem-solving
  • Results-oriented leadership
  • Change management
  • People leadership

Duty Stations:

  • Addis Ababa District Office
  • South District Office (Shashemene)
  • West District Office (Jimma)
  • East District Office (Dire Dawa)

Application Deadline

July 22, 2026