Storekeeper, Customer Service Coordinator, Business Operations Manager, Sales & Marketing Manager
Role description
Pharo Ventures Job Vacancy 2026 – Multiple Positions
Company: Pharo Ventures
Location: Ethiopia
Employment Type: Full-Time
About Pharo Ventures
Pharo Ventures is the business arm of Pharo Foundation, operating sustainable enterprises across Ethiopia and Somaliland to create employment opportunities and support economic growth. With a workforce of more than 700 employees across Ethiopia, Kenya, Rwanda, and Somaliland, Pharo Ventures focuses on building impactful businesses that contribute to long-term development.
Pharo Ventures is currently looking for qualified, motivated, and experienced professionals to join its growing healthcare operations team.
Available Positions:
1. Storekeeper
About the Role
Pharo Ventures is seeking an organized and detail-oriented Storekeeper to manage medical supplies, pharmaceuticals, equipment, and other inventory items. The successful candidate will ensure accurate receiving, storage, stock control, and distribution of supplies while maintaining compliance with healthcare standards.
Key Responsibilities
- Receive and inspect incoming medical supplies, pharmaceuticals, reagents, and equipment.
- Verify quantities, specifications, expiry dates, batch numbers, and product conditions.
- Maintain accurate inventory records using inventory management systems.
- Ensure proper storage following FIFO and FEFO principles.
- Monitor stock levels, expiry dates, and cold-chain requirements.
- Conduct regular stock counts and prepare inventory reports.
- Support procurement activities through stock analysis and forecasting.
- Maintain proper documentation for all stock movements.
- Ensure compliance with safety, storage, and regulatory requirements.
Requirements
- Diploma or Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Health Systems Management, Pharmacy, or related fields.
- Minimum 3 years of experience in storekeeping, inventory control, or supply chain operations.
- Experience in healthcare, pharmaceutical, laboratory, or clinical environments is an advantage.
- Knowledge of inventory management, cold-chain handling, and healthcare storage standards.
- Good communication skills in English and Amharic.
- Strong attention to detail and ability to work under pressure.
Required Skill: Inventory Management
2. Customer Service Coordinator
About the Role
Pharo Ventures is looking for a service-focused Customer Service Coordinator who will help create an excellent patient experience by managing customer interactions, resolving concerns, and improving service quality across healthcare facilities.
Key Responsibilities
- Coordinate daily customer service activities.
- Support smooth patient flow and communication between departments.
- Handle customer inquiries, complaints, and service recovery processes.
- Monitor customer feedback and identify improvement areas.
- Guide frontline teams on service standards.
- Maintain customer service reports and improvement records.
- Support quality improvement and patient safety initiatives.
Requirements
- Diploma or Bachelor’s degree in Business Administration, Customer Service, Healthcare Administration, or related fields.
- More than 5 years of experience in customer service, healthcare administration, or patient relations.
- Strong communication, coordination, and problem-solving skills.
- Good computer skills and reporting ability.
- Professional attitude with a patient-centered approach.
Required Skill: Customer Service
3. Business Operations Manager
About the Role
Pharo Ventures is seeking an experienced Business Operations Manager to lead non-clinical operations within its healthcare facilities. The position will oversee supply chain, HR, IT, stores, and operational improvement initiatives.
Key Responsibilities
- Develop and implement operational strategies and systems.
- Manage supply chain, procurement, IT, HR, and store operations.
- Ensure compliance with regulations and organizational policies.
- Improve operational efficiency and reduce costs.
- Manage budgets and monitor operational performance.
- Lead teams and support organizational growth.
- Ensure effective use of healthcare technology systems.
Requirements
- Bachelor’s degree in Business Administration, Hospital Administration, Health-related fields, or related disciplines.
- Minimum 7 years of operations management experience.
- Leadership experience in healthcare operations is preferred.
- Strong analytical, leadership, and decision-making skills.
- Experience with ERP, HIS, or inventory systems is an advantage.
Required Skill: Business Development
4. Sales & Marketing Manager
About the Role
Pharo Ventures is hiring a strategic and creative Sales & Marketing Manager to lead healthcare marketing activities, strengthen brand awareness, increase patient engagement, and develop business partnerships.
Key Responsibilities
- Develop and implement marketing strategies.
- Manage brand development and promotional activities.
- Build relationships with healthcare providers and corporate partners.
- Lead digital marketing and advertising campaigns.
- Conduct market research and analyze trends.
- Manage marketing budgets and performance reporting.
- Lead and mentor the marketing team.
Requirements
- Health-related degree (Medicine, Pharmacy, Nursing, Public Health, etc.).
- Master’s degree in Marketing, MBA, or Health Management is an advantage.
- Minimum 7 years of healthcare marketing experience.
- Strong knowledge of Ethiopian healthcare market dynamics.
- Excellent communication, leadership, and negotiation skills.
Required Skill: Sales Execution & Negotiation
5. Sales & Marketing Officer
About the Role
Pharo Ventures is looking for an energetic Sales & Marketing Officer to support healthcare promotion activities, build partnerships, and generate patient referrals.
Key Responsibilities
- Visit healthcare institutions, doctors, and corporate partners.
- Promote healthcare services and generate leads.
- Maintain relationships with referral partners.
- Organize marketing activities and events.
- Prepare field reports and market feedback.
- Support customer engagement activities.
Requirements
- Health-related degree from a recognized institution.
- Minimum 3 years of experience in sales, marketing, healthcare, pharmaceutical, or diagnostics sectors.
- Strong communication and relationship-building skills.
- Ability to work in the field.
- Driving license is required.
Required Skill: Sales
6. Pharmacist
About the Role
Pharo Ventures is seeking a qualified Pharmacist to provide safe medication services, support patients, and ensure proper pharmaceutical management.
Key Responsibilities
- Dispense medications according to prescriptions.
- Provide medication counseling to patients.
- Manage pharmacy inventory and controlled medicines.
- Monitor expiry dates and storage conditions.
- Ensure compliance with pharmacy regulations.
- Maintain accurate pharmacy records.
Requirements
- Bachelor’s degree in Pharmacy.
- Valid professional license to practice in Ethiopia.
- Minimum 2 years of pharmacy experience.
- Experience in hospital or clinical pharmacy is an advantage.
- Strong knowledge of medication safety and inventory management.
Required Skill: Pharmaceutical Regulatory Compliance
7. Ambulance Driver
About the Role
Pharo Ventures is seeking a professional Ambulance Driver responsible for safe patient transportation and emergency support services.
Requirements
- Completion of Grade 12 or above.
- Valid driving license.
- Minimum 2 years of ambulance driving experience.
- First Aid training is an advantage.
- Ability to work under pressure and handle emergencies.
- Good communication and patient care skills.
Required Skill: Driving Skills
8. Porter
About the Role
Pharo Ventures is looking for reliable and compassionate Porters to support patient movement, equipment transportation, and daily healthcare operations.
Key Responsibilities
- Transport patients safely between departments.
- Move equipment, supplies, and documents.
- Support patient flow and operational activities.
- Follow safety and infection prevention procedures.
- Work closely with healthcare teams.
Requirements
- Secondary education preferred.
- Minimum 1 year of experience as a porter or in healthcare support services.
- Good communication skills.
- Ability to work shifts and respond quickly.
- Strong teamwork and customer service attitude.
Required Skill: Customer Service & Communication