New Leaf Medical Complex Vacancy 2026

New Leaf Medical Complex (NLMC) is a fast-growing, multidisciplinary healthcare institution redefining the standard of care in Ethiopia. Built on a foundation of innovation, clinical excellence, and compassion, NLMC brings together advanced medical technology and highly skilled professionals to deliver world-class, patient-centered services.

Since its establishment in 2021 as a specialized fertility center, NLMC has rapidly evolved into a full-service medical complex in 2026—offering integrated, end-to-end healthcare solutions under one roof.

Position: Call Center Agent

Qualifications & Requirements:

• Diploma or Bachelor’s Degree in Nursing, Health Officer, Health Administration, Public Health, Management, Marketing, Customer Service, or related field.
• 2–4 years of relevant call center, customer service, reception, or patient service experience.
• Medical/healthcare institutional experience or educational background is highly preferred.
• Previous experience in a hospital, medical center, clinic, or healthcare call center is an advantage.
• Good understanding of basic medical terminology and healthcare services.
• Excellent verbal and written communication skills.
• Strong English communication skills; knowledge of Amharic and other languages is an advantage.
• Good computer skills and ability to learn hospital information systems.
• Ability to work under pressure and manage multiple calls efficiently.

Location: Addis Ababa

Deadline: September 26, 2026