Junior Customer Service & Compliance Officer , General Manager , Procurement Officer
Great Abyssinia Group
Addis Ababa, Addis Ababa, Addis Ababa, Ethiopia
Role description
Great Abyssinia Group – External Vacancy Announcement
Great Abyssinia Group is inviting qualified and motivated professionals to apply for the following vacant positions.
Position 1: Junior Customer Service & Compliance Officer
Educational Requirements
- Bachelor's Degree in Law.
- Training in customer service, contract administration, compliance, or dispute resolution is an added advantage.
Experience
- Fresh graduates or candidates with up to 2 years of relevant work experience are encouraged to apply.
- Previous internship or work experience in real estate, customer service, legal practice, contract administration, compliance, or related fields is considered an asset.
Key Competencies
- Sound understanding of contract law and legal documentation.
- Basic knowledge of regulatory compliance and legal procedures.
- Strong customer service and interpersonal skills.
- Excellent written and verbal communication abilities.
- Effective organizational and document management skills.
- High attention to detail and accuracy.
- Strong analytical, problem-solving, and conflict resolution abilities.
- Ability to maintain confidentiality and professionally handle sensitive information.
- Strong coordination skills with cross-functional teams.
- Proficiency in Microsoft Office applications.
- Demonstrated integrity, professionalism, accountability, and customer-focused attitude.
Required Skills
- Effective communication.
- Customer-focused with a positive service attitude.
Position 2: General Manager – Yekatit Paper Converting PLC
Educational Requirements
- Bachelor's or Master's Degree in Business Administration (MBA), Management, Operations Management, Industrial Management, Manufacturing Management, Mechanical Engineering, Industrial Engineering, Printing Technology, Packaging Engineering, or a related discipline.
- An MBA or equivalent postgraduate qualification is highly desirable.
Experience
- Minimum of 13 years of progressively responsible experience in the manufacturing industry.
- At least 7 years in senior executive roles such as General Manager, Deputy General Manager, Operations Director, Plant Director, Factory Manager, or similar positions.
- Proven track record of managing end-to-end manufacturing operations with full profit and loss (P&L) responsibility.
- Prior experience in paper converting, printing, packaging, or related manufacturing industries is highly preferred.
- Demonstrated success in business transformation, operational turnaround, productivity enhancement, cost optimization, organizational restructuring, and performance improvement initiatives.
Key Competencies
- Strong leadership and strategic management skills.
- Extensive knowledge of manufacturing operations, production management, and business administration.
- Solid financial management, budgeting, and commercial expertise.
- Thorough understanding of manufacturing systems, production planning, maintenance management, and operational excellence practices.
- Strong sales, marketing, and customer relationship management capabilities.
- Excellent negotiation, communication, and stakeholder engagement skills.
- Strong analytical thinking, problem-solving, and decision-making abilities.
- Proven ability to lead organizational change and transformation.
- High standards of integrity, accountability, resilience, and execution.
- Strong leadership, coaching, and talent development skills.
Position 3: Procurement Officer
Educational Requirements
- Bachelor's Degree in Procurement and Supply Management, Purchasing and Supplies Management, Logistics and Supply Chain Management, Business Administration, Management, Economics, Accounting, or another related field.
- Professional procurement certification is an advantage.
Experience
- Minimum of 3–5 years of relevant experience in procurement, purchasing, supply chain management, or contract administration.
- Experience within corporate offices, manufacturing, construction, trading companies, or diversified business groups is highly preferred.
- Experience in procurement coordination and reporting is an added advantage.
Required Skills
- Planning and organizational skills.
- Purchase order and payment follow-up.
- Strong procurement and purchasing skills.
Duty Station
Addis Ababa
Application Deadline
July 16, 2026