IRC Job Vacancy 2026: Front Desk Assistant
International Rescue Committee (IRC)
Addis Ababa, ET
Role description
The International Rescue Committee (IRC) is hiring a Front Desk Assistant in Addis Ababa, Ethiopia . This opportunity is open to candidates with a degree in Management, Business Administration, Personnel Management, or a related field, as well as diploma or TVET holders with relevant experience. Qualified applicants with strong communication, organizational, and administrative skills are encouraged to apply.
Job Overview
Position: Front Desk Assistant Employer: International Rescue Committee (IRC) Job Location: Addis Ababa, Ethiopia Employment Type: Full-time Work Arrangement: On-site Qualification: BA Degree, Diploma, or TVET in a relevant field Experience: 0 years for degree holders; 2 years for Diploma/TVET holders Required Languages: English and Amharic Application Deadline: November 4, 2026
About the International Rescue Committee (IRC)
The International Rescue Committee (IRC) is an international humanitarian non-governmental organization founded in 1933. It supports people affected by conflict and disaster by helping them restore their health, safety, education, economic well-being, and ability to rebuild their lives.
IRC began its operations in Ethiopia in 1999 in response to severe drought in the Somali Region. Its programs in Ethiopia cover health, water and sanitation, economic recovery and development, women's protection and empowerment, education, child protection, and emergency response.
IRC is committed to gender equality, diversity, inclusion, and safeguarding clients and staff from exploitation, abuse, and other forms of misconduct.
Job Responsibilities
The Front Desk Assistant will support reception services, office administration, communication, supplies management, and daily office operations. Key responsibilities include:
Front Desk and Reception
Welcome visitors and provide a professional, helpful reception service. Respond to guest comments, questions, and concerns while maintaining a welcoming office environment. Facilitate staff and visitor gate passes and identification procedures. Receive and distribute incoming correspondence, including internal mail and personnel documents. Manage incoming and outgoing mail pouches and ensure timely dispatch to field offices and other designated destinations. Distribute bid documents to external users on behalf of the Supply Chain Department.
Communication and Scheduling
Receive and send fax messages and forward documents to the appropriate staff members. Follow up on urgent messages and ensure they reach the intended recipients. Make official telephone calls on behalf of staff, particularly senior managers. Maintain and update the internal telephone extension directory and instructions. Report telephone and communication equipment faults promptly to the IT Officer and telecommunications provider. Schedule appointments, coordinate meetings, and book conference rooms. Arrange interviews for internal and external candidates and remind staff of upcoming appointments. Coordinate meeting arrangements and provide weekly vehicle arrangements for the Human Resources Department.
Office Administration and Document Management
Maintain and organize files and documents for the Country Director. Support the preparation of official letters and distribution of approved and signed documents. Make copies of personnel letters and assist with tracking exit clearances and related documentation. Use the IRC stamp only on authorized and approved documents. Maintain front desk office supplies and equipment. Assist with staff farewell arrangements and gift procurement when required.
Office Supplies and Inventory Management
Issue stationery to staff upon request and complete the required Store Release Forms. Maintain accurate records of stationery issued and reconcile supplies against store inventory. Track office supplies and monitor stock levels to prevent shortages. Analyze supply purchases, store releases, and inventory records. Initiate quarterly procurement requests before supplies are depleted. Assist with procurement activities and maintain records of office materials.
Office Coordination and Support
Supervise and follow up with cleaners to support office cleanliness and upkeep. Coordinate with different departments to ensure smooth daily operations. Perform other related duties assigned by supervisors.
Job Requirements
Educational Qualifications
Applicants must have one of the following:
BA Degree in Management, Business Administration, Personnel Management, or a related field. Diploma or TVET qualification in a relevant field.
Work Experience
Degree holders: No prior work experience required. Diploma/TVET holders: At least 2 years of relevant work experience.
Required Skills and Competencies
Excellent verbal and written communication skills. Strong organizational, planning, and time-management abilities. Ability to prioritize tasks and meet deadlines. Analytical thinking and problem-solving skills. Proficiency in Microsoft Office applications. Ability to work independently and collaboratively across departments. Strong interpersonal skills and the ability to engage professionally with stakeholders at all levels. Adaptability and a proactive, positive approach to workplace changes.
Language Requirements
Excellent written and spoken English. Excellent written and spoken Amharic.
Safeguarding and Professional Standards
The successful candidate is expected to promote team engagement, inclusion, and collaboration while supporting a safe and respectful working environment.
All IRC employees must adhere to the organization's professional standards, including its core values of Integrity, Service, Equality, and Accountability. Employees are expected to comply with safeguarding policies, conflict-of-interest requirements, fiscal integrity standards, and procedures for reporting wrongdoing and preventing retaliation.
Job Overview
Position: Front Desk Assistant Employer: International Rescue Committee (IRC) Job Location: Addis Ababa, Ethiopia Employment Type: Full-time Work Arrangement: On-site Qualification: BA Degree, Diploma, or TVET in a relevant field Experience: 0 years for degree holders; 2 years for Diploma/TVET holders Required Languages: English and Amharic Application Deadline: November 4, 2026
About the International Rescue Committee (IRC)
The International Rescue Committee (IRC) is an international humanitarian non-governmental organization founded in 1933. It supports people affected by conflict and disaster by helping them restore their health, safety, education, economic well-being, and ability to rebuild their lives.
IRC began its operations in Ethiopia in 1999 in response to severe drought in the Somali Region. Its programs in Ethiopia cover health, water and sanitation, economic recovery and development, women's protection and empowerment, education, child protection, and emergency response.
IRC is committed to gender equality, diversity, inclusion, and safeguarding clients and staff from exploitation, abuse, and other forms of misconduct.
Job Responsibilities
The Front Desk Assistant will support reception services, office administration, communication, supplies management, and daily office operations. Key responsibilities include:
Front Desk and Reception
Welcome visitors and provide a professional, helpful reception service. Respond to guest comments, questions, and concerns while maintaining a welcoming office environment. Facilitate staff and visitor gate passes and identification procedures. Receive and distribute incoming correspondence, including internal mail and personnel documents. Manage incoming and outgoing mail pouches and ensure timely dispatch to field offices and other designated destinations. Distribute bid documents to external users on behalf of the Supply Chain Department.
Communication and Scheduling
Receive and send fax messages and forward documents to the appropriate staff members. Follow up on urgent messages and ensure they reach the intended recipients. Make official telephone calls on behalf of staff, particularly senior managers. Maintain and update the internal telephone extension directory and instructions. Report telephone and communication equipment faults promptly to the IT Officer and telecommunications provider. Schedule appointments, coordinate meetings, and book conference rooms. Arrange interviews for internal and external candidates and remind staff of upcoming appointments. Coordinate meeting arrangements and provide weekly vehicle arrangements for the Human Resources Department.
Office Administration and Document Management
Maintain and organize files and documents for the Country Director. Support the preparation of official letters and distribution of approved and signed documents. Make copies of personnel letters and assist with tracking exit clearances and related documentation. Use the IRC stamp only on authorized and approved documents. Maintain front desk office supplies and equipment. Assist with staff farewell arrangements and gift procurement when required.
Office Supplies and Inventory Management
Issue stationery to staff upon request and complete the required Store Release Forms. Maintain accurate records of stationery issued and reconcile supplies against store inventory. Track office supplies and monitor stock levels to prevent shortages. Analyze supply purchases, store releases, and inventory records. Initiate quarterly procurement requests before supplies are depleted. Assist with procurement activities and maintain records of office materials.
Office Coordination and Support
Supervise and follow up with cleaners to support office cleanliness and upkeep. Coordinate with different departments to ensure smooth daily operations. Perform other related duties assigned by supervisors.
Job Requirements
Educational Qualifications
Applicants must have one of the following:
BA Degree in Management, Business Administration, Personnel Management, or a related field. Diploma or TVET qualification in a relevant field.
Work Experience
Degree holders: No prior work experience required. Diploma/TVET holders: At least 2 years of relevant work experience.
Required Skills and Competencies
Excellent verbal and written communication skills. Strong organizational, planning, and time-management abilities. Ability to prioritize tasks and meet deadlines. Analytical thinking and problem-solving skills. Proficiency in Microsoft Office applications. Ability to work independently and collaboratively across departments. Strong interpersonal skills and the ability to engage professionally with stakeholders at all levels. Adaptability and a proactive, positive approach to workplace changes.
Language Requirements
Excellent written and spoken English. Excellent written and spoken Amharic.
Safeguarding and Professional Standards
The successful candidate is expected to promote team engagement, inclusion, and collaboration while supporting a safe and respectful working environment.
All IRC employees must adhere to the organization's professional standards, including its core values of Integrity, Service, Equality, and Accountability. Employees are expected to comply with safeguarding policies, conflict-of-interest requirements, fiscal integrity standards, and procedures for reporting wrongdoing and preventing retaliation.