Dashen Bank Job Vacancy 2026 – 2 Positions

Dashen Bank has announced 2 external job vacancies for qualified professionals: Customer Service Manager at Atnago Branch and District Valuator – Maker/Checker at the South West District Office.
1. Customer Service Manager
Job Title: Customer Service Manager Employer: Dashen Bank Location: Atnago Branch Vacancy Number: DB_EX/JD/004/26 Requisition ID: 2099 Employment Type: Full-time Experience: Minimum 6 years of relevant experience Application Deadline: August 21, 2026 Job Type: External Vacancy
Job Summary
The Customer Service Manager is responsible for leading and managing customer service functions at the branch. The role oversees Senior Customer Service Officers and Customer Service Officers while supporting efficient branch operations, high service standards, customer satisfaction, and business growth.
Education and Experience
Bachelor’s degree in Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology , or another related field. Minimum 6 years of relevant work experience .
Key Competencies
Business development and relationship management Customer service and customer relationship management Branch operations management Customer data analysis and interpretation Credit and financing analysis Banking business knowledge Risk management Digital technology skills Coaching and team leadership Partnership engagement Service excellence Customer-centric decision-making Communication, teamwork, and adaptability Problem-solving and analytical thinking Data-driven decision-making Continuous improvement
Place of Work
Atnago Branch