Bunna Bank Job Vacancy 2026 – Junior Customer Service Officer
Bunna Bank S.C
Jimma, Oromiya, Ethiopia
Role description
Bunna Bank S.C. is inviting qualified fresh graduates to apply for the position of Junior Customer Service Officer . The opportunity is available under Jimma District branches and is suitable for candidates with a bachelor’s degree in accounting, management, finance, economics, banking and finance, or a related field.
Job Overview
Job Detail Information Organization Bunna Bank S.C. Position Junior Customer Service Officer Career Level Entry Level / Fresh Graduate Employment Type Permanent Experience No prior experience required Location Jimma District Branches, Ethiopia Education Bachelor’s Degree Application Method Online Application Deadline August 22, 2026
Junior Customer Service Officer
Job Description
The Junior Customer Service Officer will support branch customer service and banking operations, including account opening, transaction processing, documentation, reconciliation, customer support, and promotion of banking products and digital services.
Key Responsibilities
Handle account opening and maintain customer registers. Manage customer document custody. Process counter transactions and cheque deposits. Handle returned cheques. Assist Senior Customer Service Officers with back-office operations. Support daily reconciliations involving ATM, POS, merchant, and branch books. Assist with clearing suspense accounts. Promote the Bank’s products, services, and alternative digital channels. Support deposit mobilization and customer acquisition activities. Recruit new clients and develop relationships with merchants and agents. Respond to customer inquiries while maintaining service quality and confidentiality. Perform assigned responsibilities in accordance with applicable banking requirements and NBE standards.
Required Qualifications and Experience
Applicants should meet the following requirements:
Bachelor’s Degree (first degree) in: Accounting Management Finance Economics Banking & Finance A related field No prior work experience required. Fresh graduates are encouraged to apply.
Additional Qualifications
Professional certificates or knowledge in the following areas are an added advantage:
Computer applications Management Information Systems (MIS) IT fundamentals
Other Requirements
Candidates should have:
Basic knowledge of banking operations. Strong interpersonal and communication skills. Presentable appearance. Team-oriented approach. Commitment to applicable banking standards and requirements.
Salary and Employment Terms
Employment Type: Permanent
The vacancy announcement does not specify a salary amount.
Application Information
Position: Junior Customer Service Officer Location: Jimma District Branches Experience: Fresh Graduate / No prior experience required Employment Type: Permanent Deadline: August 22, 2026
Job Overview
Job Detail Information Organization Bunna Bank S.C. Position Junior Customer Service Officer Career Level Entry Level / Fresh Graduate Employment Type Permanent Experience No prior experience required Location Jimma District Branches, Ethiopia Education Bachelor’s Degree Application Method Online Application Deadline August 22, 2026
Junior Customer Service Officer
Job Description
The Junior Customer Service Officer will support branch customer service and banking operations, including account opening, transaction processing, documentation, reconciliation, customer support, and promotion of banking products and digital services.
Key Responsibilities
Handle account opening and maintain customer registers. Manage customer document custody. Process counter transactions and cheque deposits. Handle returned cheques. Assist Senior Customer Service Officers with back-office operations. Support daily reconciliations involving ATM, POS, merchant, and branch books. Assist with clearing suspense accounts. Promote the Bank’s products, services, and alternative digital channels. Support deposit mobilization and customer acquisition activities. Recruit new clients and develop relationships with merchants and agents. Respond to customer inquiries while maintaining service quality and confidentiality. Perform assigned responsibilities in accordance with applicable banking requirements and NBE standards.
Required Qualifications and Experience
Applicants should meet the following requirements:
Bachelor’s Degree (first degree) in: Accounting Management Finance Economics Banking & Finance A related field No prior work experience required. Fresh graduates are encouraged to apply.
Additional Qualifications
Professional certificates or knowledge in the following areas are an added advantage:
Computer applications Management Information Systems (MIS) IT fundamentals
Other Requirements
Candidates should have:
Basic knowledge of banking operations. Strong interpersonal and communication skills. Presentable appearance. Team-oriented approach. Commitment to applicable banking standards and requirements.
Salary and Employment Terms
Employment Type: Permanent
The vacancy announcement does not specify a salary amount.
Application Information
Position: Junior Customer Service Officer Location: Jimma District Branches Experience: Fresh Graduate / No prior experience required Employment Type: Permanent Deadline: August 22, 2026