Sidama Bank Fresh Graduate Job Vacancy 2026 – Junior Customer Service Officer
Sidama Bank S.C
Addis Ababa, Addis Ababa, Ethiopia
Role description
Sidama Bank S.C. is recruiting fresh graduates for the position of Junior Customer Service Officer at branches across Ethiopia. Applicants must have a bachelor’s degree in a business-related field, be graduates of 2025/26 G.C. , meet the specified GPA requirements, and have achieved at least 50% in the National Exit Examination .
Vacancy Overview
Organization: Sidama Bank S.C. Reference Number: EV/002/2026 Position: Junior Customer Service Officer Job Category: Banking / Customer Service Location: Branches across Ethiopia Employment Type: Not specified Experience: No prior work experience required Eligible Graduates: 2025/26 G.C. graduates Application Deadline: September 6, 2026
Junior Customer Service Officer
Sidama Bank S.C. is seeking qualified fresh graduates for Junior Customer Service Officer positions at its branches across Ethiopia.
Educational Qualification
Applicants must have a Bachelor’s Degree in a business-related field , including:
Accounting Management Economics Business Administration Banking & Finance Marketing Related fields
Experience
No prior work experience required The position is open to eligible fresh graduates.
Graduation Requirement
Applicants must be graduates of 2025/26 G.C.
GPA Requirement
The vacancy specifies the following minimum GPA requirements:
Male applicants: Minimum GPA of 3.00 Female applicants: Minimum GPA of 2.50
National Exit Examination Requirement
Minimum National Exit Examination score: 50%
Key Responsibilities
The Junior Customer Service Officer will be responsible for:
Handling customer account opening, deposits, withdrawals, and other basic banking services. Providing customer service in accordance with the bank’s service standards. Promoting and cross-selling bank products and services. Maintaining accurate customer and transaction records. Ensuring compliance with the bank’s policies and procedures.
Salary and Benefits
Salary and benefits: According to Sidama Bank’s salary scale and benefits package.
Job Location
Branches across Ethiopia
The vacancy indicates that the position is available at the bank’s branches all over Ethiopia .
Vacancy Overview
Organization: Sidama Bank S.C. Reference Number: EV/002/2026 Position: Junior Customer Service Officer Job Category: Banking / Customer Service Location: Branches across Ethiopia Employment Type: Not specified Experience: No prior work experience required Eligible Graduates: 2025/26 G.C. graduates Application Deadline: September 6, 2026
Junior Customer Service Officer
Sidama Bank S.C. is seeking qualified fresh graduates for Junior Customer Service Officer positions at its branches across Ethiopia.
Educational Qualification
Applicants must have a Bachelor’s Degree in a business-related field , including:
Accounting Management Economics Business Administration Banking & Finance Marketing Related fields
Experience
No prior work experience required The position is open to eligible fresh graduates.
Graduation Requirement
Applicants must be graduates of 2025/26 G.C.
GPA Requirement
The vacancy specifies the following minimum GPA requirements:
Male applicants: Minimum GPA of 3.00 Female applicants: Minimum GPA of 2.50
National Exit Examination Requirement
Minimum National Exit Examination score: 50%
Key Responsibilities
The Junior Customer Service Officer will be responsible for:
Handling customer account opening, deposits, withdrawals, and other basic banking services. Providing customer service in accordance with the bank’s service standards. Promoting and cross-selling bank products and services. Maintaining accurate customer and transaction records. Ensuring compliance with the bank’s policies and procedures.
Salary and Benefits
Salary and benefits: According to Sidama Bank’s salary scale and benefits package.
Job Location
Branches across Ethiopia
The vacancy indicates that the position is available at the bank’s branches all over Ethiopia .