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Room Division Manager / Director

Naflet Hotel Addis Ababa, Addis Ababa, Ethiopia

Role description

Naflet Hotel Job Vacancy 2026

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Naflet Hotel is inviting qualified and experienced applicants to apply for the following senior-level position. The hotel is seeking a highly skilled professional to manage its room division and front office operations in Adama, Oromia.

Position: Room Division Manager / Director

Required Qualifications & Experience

  • BA Degree or higher in Hotel Management, Tourism, Management, or related fields
  • Minimum of 7 years relevant work experience
  • At least 5 years in supervisory or management roles in a three-star or higher hotel
  • Strong background in front office operations (mandatory)

Skills & Competencies

  • Strong interpersonal and people management skills
  • Ability to work with diverse teams and guests from different backgrounds
  • Excellent spoken and written English; additional languages are an advantage
  • Good computer skills and familiarity with hotel management systems (e.g., PEDS or similar software)
  • Strong understanding of hospitality industry operations and standards

Key Duties & Responsibilities

  • Supervise and coordinate front desk, telephone, bell service, business center, housekeeping, and health club operations
  • Monitor room status and coordinate closely with front office and report to finance and general management
  • Manage smooth guest check-in and check-out processes for both individuals and groups
  • Prepare and distribute room occupancy forecasts to relevant departments
  • Ensure efficient room allocation, revenue collection, and timely service delivery
  • Apply room pricing strategies to maximize occupancy and revenue
  • Maintain proper organization of hotel information for easy access
  • Ensure guest safety, privacy, and security at all times
  • Review daily room sales and revenue reports and submit them to the finance department
  • Plan, organize, and supervise housekeeping operations

Work Location

Adama, Oromia

Application Deadline

July 6, 2026