Quality Assurance Division Head
and customer standards
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Role description
v Ensures health and safety requirements are met by the department.
v Preparing department draft budget and requesting for approval.
v Oversees inspection results (Sampling and testing of raw materials, intermediates and finished products) using regulatory body, international, company and customer standards.
v Preparing Quality reports, including analytical reports (for raw materials and for finished products), certificates of analysis (CoA) for finished products and stability reports.
v Ensure all the company products and services meeting quality standards and develop product requirement by working with customers and employees and outsourcing firms.
v Manage, monitor, measure and review internal process those affects the quality of the products.
v Timely Calibrates analytical equipment’s, (as and when required).
v Planning and implementation of all activities of quality control department including carrying out activities in the laboratory and carrying out the in-process control.
v Checking batch records from process and keep up on standards, regulations/laws, issue and news with respect to product (service) quality.
v Fostering a well-trained and motivate staff maintains discipline and conduct employee performance reviews.
v Prepare annual action plan for the quality department as per the company standard and requirement.
v Determining, negotiating and agreeing on in-house quality procedures, standards and specifications
v Assessing Customer requirements and ensuring that these are met & setting Customer service standards
v Specify quality requirements of raw materials with suppliers
v Ensuring that manufacturing process comply with standards at both national and international level.
v Work closely with cross-functional teams to address quality-related issues and implement corrective actions.
v Provide training and guidance to employees on QA, QC & hygiene processes and procedures.
v Maintain a safe and hygienic working environment in line with QA & IMS standards
v Writing management and technical reports and customers charters.
v Determining training needs, plan, provide and ensure its effectiveness.
v Acting as a catalyst for change and improvement in performance and quality.
v Recording, analyzing and distributing statistical information.
Educational Background:
- BSC degree in food science and related fields
Educational Background:
- BSC degree in chemistry or chemical engineering and related fields
Experience:
Minimum of
4
years work experience in Soap, Detergent and Personal Care manufacturing companies.
Competencies (Skills and Abilities)
v Excellent verbal and written communication skills.
v Excellent interpersonal and customer service skills.
v Able to work with team and under pressure.
v Excellent organizational skills and attention to detail.
v Excellent time management skills with a proven ability to meet deadlines.
v Strong analytical and problem-solving skills.
v Strong supervisory and leadership skills.
v Excellent understanding of FSMS, EMS, QMS and OHSMS requirements.
v Good presentation skill.
v Proficient with Microsoft Office Suite or related software.
How To Apply
Candidates who are interested and fulfill the requirements shall submit their applications/motivation letters along with updated CV in one PDF/Word file via email: -www.ethiojobs.net at by clearly marking the position title on the subject line
Quality Assurance Division Head
before June 22/2026.
Skills (mandatory):
Quality assurance, Quality Driven
Skills (desired):
Quality assurance
Benefits:
Medical Allowance, Meal, Training Opportunities
Languages:
ENGLISH
Work experience:
3-5 years
Managerial experience:
0-1 years
Apply Now!
v Preparing department draft budget and requesting for approval.
v Oversees inspection results (Sampling and testing of raw materials, intermediates and finished products) using regulatory body, international, company and customer standards.
v Preparing Quality reports, including analytical reports (for raw materials and for finished products), certificates of analysis (CoA) for finished products and stability reports.
v Ensure all the company products and services meeting quality standards and develop product requirement by working with customers and employees and outsourcing firms.
v Manage, monitor, measure and review internal process those affects the quality of the products.
v Timely Calibrates analytical equipment’s, (as and when required).
v Planning and implementation of all activities of quality control department including carrying out activities in the laboratory and carrying out the in-process control.
v Checking batch records from process and keep up on standards, regulations/laws, issue and news with respect to product (service) quality.
v Fostering a well-trained and motivate staff maintains discipline and conduct employee performance reviews.
v Prepare annual action plan for the quality department as per the company standard and requirement.
v Determining, negotiating and agreeing on in-house quality procedures, standards and specifications
v Assessing Customer requirements and ensuring that these are met & setting Customer service standards
v Specify quality requirements of raw materials with suppliers
v Ensuring that manufacturing process comply with standards at both national and international level.
v Work closely with cross-functional teams to address quality-related issues and implement corrective actions.
v Provide training and guidance to employees on QA, QC & hygiene processes and procedures.
v Maintain a safe and hygienic working environment in line with QA & IMS standards
v Writing management and technical reports and customers charters.
v Determining training needs, plan, provide and ensure its effectiveness.
v Acting as a catalyst for change and improvement in performance and quality.
v Recording, analyzing and distributing statistical information.
Educational Background:
- BSC degree in food science and related fields
Educational Background:
- BSC degree in chemistry or chemical engineering and related fields
Experience:
Minimum of
4
years work experience in Soap, Detergent and Personal Care manufacturing companies.
Competencies (Skills and Abilities)
v Excellent verbal and written communication skills.
v Excellent interpersonal and customer service skills.
v Able to work with team and under pressure.
v Excellent organizational skills and attention to detail.
v Excellent time management skills with a proven ability to meet deadlines.
v Strong analytical and problem-solving skills.
v Strong supervisory and leadership skills.
v Excellent understanding of FSMS, EMS, QMS and OHSMS requirements.
v Good presentation skill.
v Proficient with Microsoft Office Suite or related software.
How To Apply
Candidates who are interested and fulfill the requirements shall submit their applications/motivation letters along with updated CV in one PDF/Word file via email: -www.ethiojobs.net at by clearly marking the position title on the subject line
Quality Assurance Division Head
before June 22/2026.
Skills (mandatory):
Quality assurance, Quality Driven
Skills (desired):
Quality assurance
Benefits:
Medical Allowance, Meal, Training Opportunities
Languages:
ENGLISH
Work experience:
3-5 years
Managerial experience:
0-1 years
Apply Now!