PCM Digitally Enabled Customer Support Service Vacancy 2026 | 23 Sales Agents (Outbound Call Center) – Addis Ababa
PCM Digitally Enabled Customer Support Service
Addis Ababa, Addis Ababa, Ethiopia
Role description
PCM Digitally Enabled Customer Support Service is expanding its sales operation in Addis Ababa and invites talented and motivated individuals to apply for the position of Sales Agent – Outbound Call Center .
Job Details
Organization: PCM Digitally Enabled Customer Support Service Position: Sales Agent – Outbound Call Center Number of Positions: 23 Location: Addis Ababa, Ethiopia (Office-based) Employment Type: Full-Time Application Deadline: September 28, 2026 Application Method: Email Note: Only shortlisted candidates will be contacted.
Position Overview
This is more than simply making phone calls. You will become part of a professional, technology-enabled sales environment where you will receive structured training, ongoing coaching, modern CRM tools, and the opportunity to develop real-world sales and communication skills.
Requirements
Grade 12 or above. Good spoken and written English. Strong communication and interpersonal skills. Basic computer literacy. Ability to learn and work with CRM systems. Ability to work in a fast-paced, target-driven environment. Previous experience in sales, tele-sales, call centers, customer service, or business development is an advantage. Fresh graduates and candidates without previous sales experience are welcome to apply if they have strong communication skills and the right attitude.
We Are Looking For People Who Are:
Confident communicators Ambitious and hungry to succeed Target-driven and results-oriented Energetic and positive Resilient and comfortable handling rejection Good listeners and persuasive communicators Disciplined and reliable Fast learners Comfortable using computers and learning new technology Team players who are willing to learn and improve
Job Details
Organization: PCM Digitally Enabled Customer Support Service Position: Sales Agent – Outbound Call Center Number of Positions: 23 Location: Addis Ababa, Ethiopia (Office-based) Employment Type: Full-Time Application Deadline: September 28, 2026 Application Method: Email Note: Only shortlisted candidates will be contacted.
Position Overview
This is more than simply making phone calls. You will become part of a professional, technology-enabled sales environment where you will receive structured training, ongoing coaching, modern CRM tools, and the opportunity to develop real-world sales and communication skills.
Requirements
Grade 12 or above. Good spoken and written English. Strong communication and interpersonal skills. Basic computer literacy. Ability to learn and work with CRM systems. Ability to work in a fast-paced, target-driven environment. Previous experience in sales, tele-sales, call centers, customer service, or business development is an advantage. Fresh graduates and candidates without previous sales experience are welcome to apply if they have strong communication skills and the right attitude.
We Are Looking For People Who Are:
Confident communicators Ambitious and hungry to succeed Target-driven and results-oriented Energetic and positive Resilient and comfortable handling rejection Good listeners and persuasive communicators Disciplined and reliable Fast learners Comfortable using computers and learning new technology Team players who are willing to learn and improve