PCM Digitally Enabled Customer Support Service Vacancy

PCM Digitally Enabled Customer Support Service is expanding its sales operation in Addis Ababa, and we are looking for talented Sales Agents to join our growing team.

This is more than simply making phone calls. You will become part of a professional, technology-enabled sales environment where you will receive structured training, ongoing coaching, modern CRM tools, and the opportunity to develop real-world sales and communication skills.

Position: Sales Agent – Outbound Call Center

Requirements:

• Grade 12 or above.
• Good spoken and written English.
• Strong communication and interpersonal skills.
• Basic computer literacy.
• Ability to learn and work with CRM systems.
• Ability to work in a fast-paced, target-driven environment.
• Previous experience in sales, tele-sales, call centers, customer service, or business development is an advantage.
• Fresh graduates and candidates without previous sales experience are welcome to apply if they have strong communication skills and the right attitude.

We are looking for people who are:

• Confident communicators
• Ambitious and hungry to succeed
• Target-driven and results-oriented
• Energetic and positive
• Resilient and comfortable handling rejection
• Good listeners and persuasive communicators
• Disciplined and reliable
• Fast learners
• Comfortable using computers and learning new technology
• Team players who are willing to learn and improve

Number of people required: 23

Employment Type: Full-Time

Location: Addis Ababa

Deadline: September 28 2026