Inter Luxury Hotel
Role description
Building upon 12 years of leadership J H Simex Private Limited Company is a combination of three companies that currently own and manage Real Estate, J H Simex Tour & Travel and a Five Star Intercontinental Addis Hotel.
J H Simex is a leading company with a 152 luxuriously furnished hotel rooms, 42 furnished apartments, 13 conference halls which accommodate more than 2,000 guests at a time, Bistro Café, Night Club, 360 Degree Revolving Restaurant and many more facilities within the two buildings. The Intercontinental Addis Hotel was built at a cost of 320 million birr in its first phase investment, on a 2400 square meters plot which opened in October 2008. The second building which is also part of the hotel was built at a cost of 200 million birr, on a 3,500 square meters plot which just recently opened January 2017.
Founded by Mr Semachew Kebede Kassa the company is headquartered at the heart of Kazanchis Area in Addis Ababa, Ethiopia. This has created job opportunities for 378 employees. Intercontinental Addis Hotel has been awarded in 2014 and 2016 for the Luxury Business Hotel in Ethiopia. This award serves as recognition of sustained commitment to excellence in outstanding achievement in the international luxury hospitality industry.
Position 1: F&B DIRECTOR
POSITION SUMMARY
The Food & Beverage Director is responsible for coordinating all aspects of group meetings and banquet functions held at the hotel. This role involves daily management of these activities, assisting clients with program planning and menu selection, and overseeing all restaurant and food and beverage operations and staff.
Job Requirement
- Bachelor’s degree in Hotel Management, Hospitality Management, Hotel and Tourism Management, or a related field.
- A minimum of 3 years of experience as an F&B Manager or Director.
- Excellent knowledge of food & beverage technical & practical skills accompanied by a great customer service orientation; highly sensitive to cost, able to work under pressure with multiple tasks & workload; and with excellent leadership skills
- Highly cost-sensitive, able to work under pressure while managing multiple tasks and workloads.
- Excellent leadership skills.
- Proficiency in computer systems, particularly Opera and Micros systems.
- Highly motivated and passionate about the role.
Position 2: F&B Supervisor
Job Requirements
- Degree/ Diploma in Food & Beverage from a recognized Hotel Institute or College.
- At least 3 years of work experience in a 5 or 4-star hotel as an F&B supervisor.
- Fluent spoken & written English
- Great leadership skills and an excellent team player
- Great interpersonal skills and a Passion for the industry
- Excellent understanding of F&B operations
- Working knowledge and strong skills in F&B and event functions
Position 3: F&B Cost Controller
Job Requirements
- B.A/B.Sc. Degree in Accounting, Finance, Hotel Management, F&B Operations, or any other related fields of study
- Minimum of 4 years’ experience working as an F&B cost controller in 4*&5* hotels
- Proven experience on OPERA /PMS systems
- Ability to analyze large volumes of complex financial information from many sources and create reports, forecasts, and projections
- Strong problem-solving skills, including ability to effectively address any issue in collaboration with others as appropriate
- Ability to proactively identify and prevent potential problems
- Ability to help develop problem-solving skills among direct reports and other team members as appropriate
- Ability to take initiative to identify, prioritize, and implement all elements required for the team to fulfill responsibilities
- Ability to develop presentations and effectively present to all levels of the company, hotels & Owners.
- Proficient in MS Excel, Word, and Outlook with the ability to quickly learn new programs when required
Position 4: GUEST SERVICE AGENT/ Receptionist
Job Requirements
- BA/ Diploma/ Degree in Front Office or Hotel Management or any related filed.
- Having two or more years’ work experience in an international Hotel (4*5*)
- Having the critical competencies for FO Agent position
- Good Command of English, and knowing other languages is advantageous
- Excellent customer service skills, knowledge of Opera system, teamwork, and diversity relations
- Required No.: 3
Position 5: RESERVATION AGENT
Job Requirements
- Diploma or Bachelor’s degree in Hotel Management, Hospitality, Tourism, or a related field.
- Previous experience as a Reservation Agent, Front Desk Agent, or in a similar hotel position is an advantage.
- Good knowledge of hotel reservation systems and Microsoft Office.
- Excellent communication and interpersonal skills.
- Good command of spoken and written English.
- Strong customer-service skills and attention to detail.
- Ability to work under pressure and in shifts.
- Professional appearance and a positive attitude.
Position 6: TELEPHONE OPERATOR
POSITION SUMMARY:
- Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information.
- Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments.
- Takes and distributes messages for guests, provides information on guest services, and answers inquires about public hotel events.
Experience:
- Previous hotel-related experience desired.
- Knowledge of centralized telephone systems. Skills in the operation of telephone equipment.
- Knowledge of personal computers and methods of updating database
- Excellent hearing required to clearly hear the guest.
- Excellent speech communication skills required to clearly understand the operator.
Position 7: SALES EXECUTIVE
Job Requirements
- BA/Diploma/Degree in Marketing, Business Administration, Management, or any related field.
- Having two or more years’ work experience in a 4* or 5* hotel in a similar position
- Strong understanding of digital marketing, including web analytics metrics and tools
- Excellent command of written and spoken English
- Ability to assess the market and work to increase the hotel’s share of business, and a High level of customer focus and understanding.
- Proactive and able to work under pressure
- Proven time management and organizational skills
- Proven record of good communication skills and the ability to work in a team
- Articulate, confident communicator at all levels, both with colleagues and with clients.
- Required No: 1
Position 8: BARMAN
Job Requirements
- Ideally with a relevant degree/diploma/certificate in hospitality or tourism management.
- Previous work experience as a Barman.
- Good grooming and professional appearance.
- Ability to work under pressure and in shifts.
- Hands-on experience in serving alcoholic beverages and bar equipments
- Basic knowledge and skills of cocktails and coffee preparation
- To be familiar with all food and beverage items on the outlet menu.
- To prepare and serve beverages according to the standard required.
- To be flexible wherever possible in meeting special requests from guests for specific beverage preparation methods and ingredients.
- To handle all guest and internal customer complaints and inquiries courteously and efficiently, following through to make sure problems are resolved satisfactorily.
- To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.
- Flexibility to work various shifts
- COC Certification is mandatory.
Position 9: Lifeguard
Job Requirement
- Previous experience as a lifeguard is an advantage.
- Valid Lifesaver and First Aid/CPR certification is preferred.
- Strong swimming and water-rescue skills.
- Good communication and interpersonal skills.
- Ability to remain calm and make quick decisions during emergencies.
- Physically fit, responsible, and highly attentive.
- Good command of English is an advantage.
- Willingness to work shifts, weekends, and public holidays.
Position 10: Pastry Commi 2
- Certificate/Diploma in Pastry, Bakery, Culinary Arts, or a related field is preferred.
- Previous pastry or bakery experience, preferably in a hotel.
- Basic knowledge of baking techniques and pastry preparation.
- Good teamwork, communication, and time-management skills.
- Ability to work under pressure and flexible shifts.
- Strong personal hygiene and professional appearance.
Deadline : October 16th, 2026
Location: Addis Ababa