Ahadu Bank Job Vacancy 2026 – Digital Banking, Risk, HR & Reconciliation Positions
Ahadu Bank S.C
Addis Ababa, Addis Ababa, Ethiopia
Role description
Ahadu Bank S.C. is inviting qualified applicants to apply for four banking positions at its Head Office in Addis Ababa. The available opportunities are in Digital Banking, Dispute and Reconciliation Management, Human Capital Management, and Risk Management .
Downloading Interactive Geographic Maps
The advertised positions include Manager, Digital Banking Innovation Division; Principal Dispute and Reconciliation Management Officer; Senior Human Capital Officer; and Senior Risk Officer.
Vacancy Overview
Organization: Ahadu Bank S.C. Number of Positions: 4 Total Vacancies: 6 Job Categories: Digital Banking, Reconciliation, Human Resources, Risk Management Location: Addis Ababa Employment Type: Full-time Application Deadline: September 7, 2026
Available Positions
1. Manager, Digital Banking Innovation Division
Reference Number: Ext/Vaca/065/2026
Number of Vacancies: 1
Job Purpose
The position is responsible for supporting customer satisfaction through mobile banking, internet banking, and card production and operation services in accordance with the Bank's policies and procedures.
Key Responsibilities
Lead digital banking business operations covering card banking, internet banking, and mobile banking. Implement digital banking operations policies and procedures. Recommend changes to policies and procedures when required. Ensure mobile, internet, and card banking operations align with the Bank's financial and operational strategies. Manage information related to digital banking operations. Track, communicate, and maintain digital banking information. Initiate new digital banking product offerings based on analysis. Follow up on implementation of new product features. Resolve customer complaints in collaboration with branch staff. Follow up on customer account transactions conducted through digital channels.
Qualification
Master's degree (MSc/MA) or Bachelor's degree (BA) in:
Business Management Economics Accounting Banking & Finance Management Information Systems (MIS) Information Technology (IT) A related field
Experience
Minimum 9 years of relevant experience in the banking industry , including 2 years in one of the following or an equivalent position:
Principal Digital Banking Innovation Officer Principal Channels Officer Principal Mobile & Internet Banking Officer
Required Skills
Innovation mindset Digital banking expertise
Location: Addis Ababa
Downloading Interactive Geographic Maps
Apply Online: https://forms.gle/eRgxDUgT7xC2t1JJ7
2. Principal Dispute and Reconciliation Management Officer
Reference Number: Ext/Vaca/066/2026
Number of Vacancies: 1
Job Purpose
The position is responsible for dispute, reconciliation, and settlement activities for the Bank's digital and merchant products in accordance with the Bank's policies and procedures.
Key Responsibilities
Lead dispute and reconciliation operations for the Bank's digital products. Implement dispute and reconciliation operational policies, guidelines, and procedures. Ensure accurate and appropriate responses to disputes following proper investigation. Perform daily and monthly reconciliation and settlement for the Bank's digital transactions. Conduct merchant settlement and timely reconciliation of merchant accounts. Perform timely settlement and adjustment of digital banking transactions within required periods. Ensure proper documentation of case activities, including contacts, documents reviewed, and statements. Assist branches in carrying out timely reconciliation of digital transactions. Produce periodic reports for management on the status of disputes and reconciliation.
Qualification
Master's degree (MSc/MA) or Bachelor's degree (BSc/BA) in:
Accounting Banking & Finance Business Management Economics Management Information Systems (MIS) Information Technology (IT) A related field
Experience
Minimum 7 years of relevant experience in the banking industry , including 2 years in one of the following or an equivalent position:
Senior Dispute and Reconciliation Officer Equivalent position
Required Skills
Accounting knowledge Account management skills Reconciliation expertise
Location: Addis Ababa
Apply Online: https://forms.gle/392ZTZweBPY2QQRL7
3. Senior Human Capital Officer
Reference Number: Ext/Vaca/067/2026
Number of Vacancies: 2
Job Purpose
The position supports the implementation and delivery of Ahadu Bank's Human Capital Management strategies, policies, programs, and services across district branches. The role includes HR operations, employee data management, talent management, performance, engagement, retention, and learning and development support.
Key Responsibilities
Serve as a key link between Head Office Human Capital Management and branches. Provide HR advisory and operational support. Ensure compliance with HR policies and procedures. Monitor HR activities and workforce needs. Maintain accurate HR information. Resolve employee-related issues. Provide timely HR reports, insights, and feedback to Head Office. Support business objectives through effective HR management.
Qualification
BA degree in:
Human Resource Management Management Public Administration Business Administration A related field
Experience
Minimum 5 years of relevant experience in the banking industry , including 2 years in one of the following or an equivalent position:
Human Capital Officer Equivalent position
Required Skills
ERP / HRIS implementation experience HR documentation control HR policies and compliance
Location: Addis Ababa
Apply Online: https://forms.gle/eRgxDUgT7xC2t1JJ7
4. Senior Risk Officer
Reference Number: Ext/Vaca/068/2026
Number of Vacancies: 2
Job Purpose
The Senior Risk Officer is responsible for supporting the management and mitigation of risks faced by the Bank through risk assessment, monitoring, reporting, regulatory compliance, and implementation of the Bank's risk management framework.
Key Responsibilities
Oversee risk assessment processes. Monitor and report on risk activities. Ensure compliance with regulatory requirements. Support the development and implementation of the Bank's risk management framework. Collaborate with different departments to identify, assess, and manage risks across the Bank's operations.
Qualification
BA degree in:
Management Economics Accounting Banking & Finance Business Administration A related field
Experience
Minimum 5 years of relevant experience in the banking industry , including 2 years in one of the following or an equivalent position:
Risk Officer Equivalent position
Required Skills
Risk assessment Risk management expertise
Location: Addis Ababa
Apply Online: https://forms.gle/eRgxDUgT7xC2t1JJ7
Summary of Available Positions
Position Vacancies Minimum Experience Manager, Digital Banking Innovation Division 1 9 years Principal Dispute and Reconciliation Management Officer 1 7 years Senior Human Capital Officer 2 5 years Senior Risk Officer 2 5 years Total 6 —
Downloading Interactive Geographic Maps
The advertised positions include Manager, Digital Banking Innovation Division; Principal Dispute and Reconciliation Management Officer; Senior Human Capital Officer; and Senior Risk Officer.
Vacancy Overview
Organization: Ahadu Bank S.C. Number of Positions: 4 Total Vacancies: 6 Job Categories: Digital Banking, Reconciliation, Human Resources, Risk Management Location: Addis Ababa Employment Type: Full-time Application Deadline: September 7, 2026
Available Positions
1. Manager, Digital Banking Innovation Division
Reference Number: Ext/Vaca/065/2026
Number of Vacancies: 1
Job Purpose
The position is responsible for supporting customer satisfaction through mobile banking, internet banking, and card production and operation services in accordance with the Bank's policies and procedures.
Key Responsibilities
Lead digital banking business operations covering card banking, internet banking, and mobile banking. Implement digital banking operations policies and procedures. Recommend changes to policies and procedures when required. Ensure mobile, internet, and card banking operations align with the Bank's financial and operational strategies. Manage information related to digital banking operations. Track, communicate, and maintain digital banking information. Initiate new digital banking product offerings based on analysis. Follow up on implementation of new product features. Resolve customer complaints in collaboration with branch staff. Follow up on customer account transactions conducted through digital channels.
Qualification
Master's degree (MSc/MA) or Bachelor's degree (BA) in:
Business Management Economics Accounting Banking & Finance Management Information Systems (MIS) Information Technology (IT) A related field
Experience
Minimum 9 years of relevant experience in the banking industry , including 2 years in one of the following or an equivalent position:
Principal Digital Banking Innovation Officer Principal Channels Officer Principal Mobile & Internet Banking Officer
Required Skills
Innovation mindset Digital banking expertise
Location: Addis Ababa
Downloading Interactive Geographic Maps
Apply Online: https://forms.gle/eRgxDUgT7xC2t1JJ7
2. Principal Dispute and Reconciliation Management Officer
Reference Number: Ext/Vaca/066/2026
Number of Vacancies: 1
Job Purpose
The position is responsible for dispute, reconciliation, and settlement activities for the Bank's digital and merchant products in accordance with the Bank's policies and procedures.
Key Responsibilities
Lead dispute and reconciliation operations for the Bank's digital products. Implement dispute and reconciliation operational policies, guidelines, and procedures. Ensure accurate and appropriate responses to disputes following proper investigation. Perform daily and monthly reconciliation and settlement for the Bank's digital transactions. Conduct merchant settlement and timely reconciliation of merchant accounts. Perform timely settlement and adjustment of digital banking transactions within required periods. Ensure proper documentation of case activities, including contacts, documents reviewed, and statements. Assist branches in carrying out timely reconciliation of digital transactions. Produce periodic reports for management on the status of disputes and reconciliation.
Qualification
Master's degree (MSc/MA) or Bachelor's degree (BSc/BA) in:
Accounting Banking & Finance Business Management Economics Management Information Systems (MIS) Information Technology (IT) A related field
Experience
Minimum 7 years of relevant experience in the banking industry , including 2 years in one of the following or an equivalent position:
Senior Dispute and Reconciliation Officer Equivalent position
Required Skills
Accounting knowledge Account management skills Reconciliation expertise
Location: Addis Ababa
Apply Online: https://forms.gle/392ZTZweBPY2QQRL7
3. Senior Human Capital Officer
Reference Number: Ext/Vaca/067/2026
Number of Vacancies: 2
Job Purpose
The position supports the implementation and delivery of Ahadu Bank's Human Capital Management strategies, policies, programs, and services across district branches. The role includes HR operations, employee data management, talent management, performance, engagement, retention, and learning and development support.
Key Responsibilities
Serve as a key link between Head Office Human Capital Management and branches. Provide HR advisory and operational support. Ensure compliance with HR policies and procedures. Monitor HR activities and workforce needs. Maintain accurate HR information. Resolve employee-related issues. Provide timely HR reports, insights, and feedback to Head Office. Support business objectives through effective HR management.
Qualification
BA degree in:
Human Resource Management Management Public Administration Business Administration A related field
Experience
Minimum 5 years of relevant experience in the banking industry , including 2 years in one of the following or an equivalent position:
Human Capital Officer Equivalent position
Required Skills
ERP / HRIS implementation experience HR documentation control HR policies and compliance
Location: Addis Ababa
Apply Online: https://forms.gle/eRgxDUgT7xC2t1JJ7
4. Senior Risk Officer
Reference Number: Ext/Vaca/068/2026
Number of Vacancies: 2
Job Purpose
The Senior Risk Officer is responsible for supporting the management and mitigation of risks faced by the Bank through risk assessment, monitoring, reporting, regulatory compliance, and implementation of the Bank's risk management framework.
Key Responsibilities
Oversee risk assessment processes. Monitor and report on risk activities. Ensure compliance with regulatory requirements. Support the development and implementation of the Bank's risk management framework. Collaborate with different departments to identify, assess, and manage risks across the Bank's operations.
Qualification
BA degree in:
Management Economics Accounting Banking & Finance Business Administration A related field
Experience
Minimum 5 years of relevant experience in the banking industry , including 2 years in one of the following or an equivalent position:
Risk Officer Equivalent position
Required Skills
Risk assessment Risk management expertise
Location: Addis Ababa
Apply Online: https://forms.gle/eRgxDUgT7xC2t1JJ7
Summary of Available Positions
Position Vacancies Minimum Experience Manager, Digital Banking Innovation Division 1 9 years Principal Dispute and Reconciliation Management Officer 1 7 years Senior Human Capital Officer 2 5 years Senior Risk Officer 2 5 years Total 6 —