Virtual Equb PLC Job Vacancy 2026

VIRTUAL EQUB PLC would like to recruit potential candidates for the following positions. Therefore, qualified applicants who can perform the following responsibilities and satisfy mentioned roles are welcome to apply:

VIRTUAL EQUB PLC is a financial institute established in 2010 E.C to revolutionize the traditional operation of EQUB by introducing a technology solution to create accessibility and opportunity.

Position: Customer Service Representative – Customer Assessment

Requirements:

• Diploma or Degree in any field (preferably Business, Marketing, or related)
• Good communication skills in Amharic and basic English
• Ability to move around Addis Ababa for field visits
• Honest, punctual, and detail-oriented
• Previous experience in customer service, field work, or data collection is an advantage
• Own smartphone is required.

Job Summary

We are looking for an energetic and reliable Customer Service Representative who will be responsible only for conducting customer and field/shop assessments (የደንበኞች ገበያ ጥናት). The role focuses on visiting customers’ business premises, collecting accurate information, and completing assessment reports on time.

Key Responsibilities

• Conduct timely and effective field/client shop assessments of customers
• Visit customer business locations and verify physical existence and business activity
• Collect required information using the company’s assessment checklist
• Complete and submit clear, accurate assessment reports within the required time
• Communicate professionally with customers during assessment visits
• Coordinate with the Operations / Retention team as needed
• Maintain confidentiality of customer information at all times

Salary & Benefits:

• Net Salary: ETB 10,000
• Opportunity to join a growing digital Equb company

Work Place: – Addis Ababa, Meskel flower

Application period: November 7, 2026.