Virtual Equb PLC Customer Service Representative Job Vacancy 2026
Virtual Equb PLC
Addis Ababa, Addis Ababa, ET
Role description
Customer Service Representative Jobs in Ethiopia | Addis Ababa
Virtual Equb PLC is hiring a Customer Service Representative – Customer Assessment in Addis Ababa. The position focuses specifically on customer and field/shop assessments , including visiting customer business premises, collecting accurate information, verifying business activities, and completing assessment reports.
Job Summary
Employer: Virtual Equb PLC Job Title: Customer Service Representative – Customer Assessment Location: Addis Ababa, Ethiopia Workplace: Meskel Flower Employment Type: Not specified Education: Diploma or Degree in any field; preferably Business, Marketing, or a related field Experience: Previous customer service, field work, or data collection experience is an advantage Salary: ETB 10,000 net Application Deadline: November 7, 2026
About Virtual Equb PLC
Virtual Equb PLC is a financial institution established in 2010 E.C. to introduce technology solutions to traditional Equb operations and create greater accessibility and opportunity.
Available Job Position
Customer Service Representative – Customer Assessment
Location: Addis Ababa, Meskel Flower
The Customer Service Representative will be responsible only for conducting customer and field/shop assessments . The role involves visiting customers' business premises, collecting accurate information, and completing assessment reports on time.
Key Responsibilities
Conduct timely and effective customer and business-location assessments. Visit customer business premises and verify their physical existence and business activity. Collect required information using the company's assessment checklist. Complete and submit clear and accurate assessment reports within the required time. Communicate professionally with customers during assessment visits. Coordinate with the Operations / Retention team as needed. Maintain confidentiality of customer information.
Requirements
Diploma or Degree in any field, preferably Business, Marketing, or a related field. Good communication skills in Amharic and basic English. Ability to travel around Addis Ababa for field visits. Honest, punctual, and detail-oriented. Previous experience in customer service, field work, or data collection is an advantage. Own smartphone is required.
Salary and Benefits
Net Salary: ETB 10,000 Opportunity to join a growing digital Equb company.
Virtual Equb PLC is hiring a Customer Service Representative – Customer Assessment in Addis Ababa. The position focuses specifically on customer and field/shop assessments , including visiting customer business premises, collecting accurate information, verifying business activities, and completing assessment reports.
Job Summary
Employer: Virtual Equb PLC Job Title: Customer Service Representative – Customer Assessment Location: Addis Ababa, Ethiopia Workplace: Meskel Flower Employment Type: Not specified Education: Diploma or Degree in any field; preferably Business, Marketing, or a related field Experience: Previous customer service, field work, or data collection experience is an advantage Salary: ETB 10,000 net Application Deadline: November 7, 2026
About Virtual Equb PLC
Virtual Equb PLC is a financial institution established in 2010 E.C. to introduce technology solutions to traditional Equb operations and create greater accessibility and opportunity.
Available Job Position
Customer Service Representative – Customer Assessment
Location: Addis Ababa, Meskel Flower
The Customer Service Representative will be responsible only for conducting customer and field/shop assessments . The role involves visiting customers' business premises, collecting accurate information, and completing assessment reports on time.
Key Responsibilities
Conduct timely and effective customer and business-location assessments. Visit customer business premises and verify their physical existence and business activity. Collect required information using the company's assessment checklist. Complete and submit clear and accurate assessment reports within the required time. Communicate professionally with customers during assessment visits. Coordinate with the Operations / Retention team as needed. Maintain confidentiality of customer information.
Requirements
Diploma or Degree in any field, preferably Business, Marketing, or a related field. Good communication skills in Amharic and basic English. Ability to travel around Addis Ababa for field visits. Honest, punctual, and detail-oriented. Previous experience in customer service, field work, or data collection is an advantage. Own smartphone is required.
Salary and Benefits
Net Salary: ETB 10,000 Opportunity to join a growing digital Equb company.