Ultimate Insurance Brokers Job Vacancy 2026 – Junior Claims Officer (5 Positions)
Ultimate Insurance Brokers (UIB)
Addis Ababa, ET
Role description
The Ultimate Insurance Brokers has announced a new job vacancy in Ethiopia for 2026, inviting qualified fresh graduates to apply for five Junior Claims Officer positions in Addis Ababa. Candidates with a bachelor's degree in Management, Public Administration, Economics, Geography, Statistics, or related fields are encouraged to apply for this entry-level insurance career opportunity before November 14, 2026.
About The Ultimate Insurance Brokers
The Ultimate Insurance Brokers is an insurance brokerage company operating in Ethiopia, providing insurance-related services and supporting clients in managing their insurance requirements and claims.
Job Overview
Employer: The Ultimate Insurance Brokers Job Title: Junior Claims Officer Job Location: Addis Ababa, Ethiopia Job Category: Insurance, Claims Management, Management Employment Type: Full-time Work Arrangement: On-site Career Level: Entry Level (Fresh Graduate) Number of Vacancies: 5 Application Deadline: November 14, 2026
Job Summary
The Junior Claims Officer will support the administration, processing, monitoring, and follow-up of non-life (general insurance) claims.
The role involves coordinating with clients, insurance companies, loss assessors, and internal teams to ensure claims are processed efficiently, accurately, and in accordance with insurance policies and applicable regulatory requirements.
Key Responsibilities
1. Claims Registration and Administration
Receive claim notifications through email, telephone, online portals, and in-person visits. Register new claims in the claims management system within the required timelines. Open and maintain accurate physical and electronic claim files. Issue claim acknowledgment letters or emails to clients. Classify claims according to insurance categories, including motor, property, marine, liability, and engineering insurance.
2. Client Advisory and Support
Explain insurance policy coverage, exclusions, deductibles, and claims procedures to clients. Provide documentation checklists based on the type of claim. Assist clients in completing claim forms and preparing supporting documents. Communicate claim processing timelines and insurer requirements. Provide regular updates on claim status.
3. Documentation and Compliance
Review submitted claim documents for completeness and accuracy. Verify policy validity, coverage limits, endorsements, and deductibles. Ensure claims are reported within the applicable notification periods. Follow up on missing documents and discrepancies. Maintain compliance with regulatory requirements and internal claims procedures. Protect confidential client and claims information.
4. Liaison and Coordination
Submit claims documentation to insurance companies within required timelines. Coordinate with loss assessors, investigators, repairers, and surveyors. Arrange joint inspections when necessary. Follow up with insurers regarding claim approvals, queries, and settlement timelines. Escalate complex or delayed claims to the Claims Department Supervisor or Manager.
5. Claims Monitoring and Follow-Up
Monitor claims from initial notification through settlement and closure. Maintain a claims diary to ensure timely follow-ups. Follow up on outstanding documents from clients and third parties. Monitor claims turnaround times and help minimize processing delays. Prepare weekly claims status updates for management.
6. Settlement and Recovery Support
Review insurance settlement offers before communicating them to clients. Ensure discharge vouchers are properly completed and executed. Follow up on payment processing and confirm receipt by clients. Assist with recovery and subrogation cases where applicable. Support negotiations involving disputed or under-settled claims under supervision.
7. Reporting and Record Management
Prepare monthly claims reports covering: Claims registered. Outstanding claims. Settled claims. Repudiated claims. Large-loss cases. Maintain claims statistics and loss ratio data. Assist in preparing management reports and performance summaries. Archive closed claims files in accordance with company policies.
8. Continuous Improvement and Risk Awareness
Identify recurring claims trends and report potential risk patterns. Recommend risk mitigation measures where appropriate. Participate in training on insurance products and claims procedures. Stay informed about changes in insurance regulations and insurer requirements. Perform other related duties assigned by the supervisor or department manager.
Required Qualifications and Competencies
Educational Qualification:
Bachelor's degree in Management, Public Administration, Geography, Economics, Statistics, or another related field from a recognized higher education institution.
Required Skills and Competencies:
Good communication and interpersonal skills. Ability to build and maintain strong customer relationships. Good analytical and problem-solving skills. Basic computer skills and familiarity with Microsoft Office applications, particularly Microsoft Word. Integrity, teamwork, and the ability to work under pressure. Creativity and initiative. Strong coordination and networking skills. Ability to establish and maintain effective working relationships.
About The Ultimate Insurance Brokers
The Ultimate Insurance Brokers is an insurance brokerage company operating in Ethiopia, providing insurance-related services and supporting clients in managing their insurance requirements and claims.
Job Overview
Employer: The Ultimate Insurance Brokers Job Title: Junior Claims Officer Job Location: Addis Ababa, Ethiopia Job Category: Insurance, Claims Management, Management Employment Type: Full-time Work Arrangement: On-site Career Level: Entry Level (Fresh Graduate) Number of Vacancies: 5 Application Deadline: November 14, 2026
Job Summary
The Junior Claims Officer will support the administration, processing, monitoring, and follow-up of non-life (general insurance) claims.
The role involves coordinating with clients, insurance companies, loss assessors, and internal teams to ensure claims are processed efficiently, accurately, and in accordance with insurance policies and applicable regulatory requirements.
Key Responsibilities
1. Claims Registration and Administration
Receive claim notifications through email, telephone, online portals, and in-person visits. Register new claims in the claims management system within the required timelines. Open and maintain accurate physical and electronic claim files. Issue claim acknowledgment letters or emails to clients. Classify claims according to insurance categories, including motor, property, marine, liability, and engineering insurance.
2. Client Advisory and Support
Explain insurance policy coverage, exclusions, deductibles, and claims procedures to clients. Provide documentation checklists based on the type of claim. Assist clients in completing claim forms and preparing supporting documents. Communicate claim processing timelines and insurer requirements. Provide regular updates on claim status.
3. Documentation and Compliance
Review submitted claim documents for completeness and accuracy. Verify policy validity, coverage limits, endorsements, and deductibles. Ensure claims are reported within the applicable notification periods. Follow up on missing documents and discrepancies. Maintain compliance with regulatory requirements and internal claims procedures. Protect confidential client and claims information.
4. Liaison and Coordination
Submit claims documentation to insurance companies within required timelines. Coordinate with loss assessors, investigators, repairers, and surveyors. Arrange joint inspections when necessary. Follow up with insurers regarding claim approvals, queries, and settlement timelines. Escalate complex or delayed claims to the Claims Department Supervisor or Manager.
5. Claims Monitoring and Follow-Up
Monitor claims from initial notification through settlement and closure. Maintain a claims diary to ensure timely follow-ups. Follow up on outstanding documents from clients and third parties. Monitor claims turnaround times and help minimize processing delays. Prepare weekly claims status updates for management.
6. Settlement and Recovery Support
Review insurance settlement offers before communicating them to clients. Ensure discharge vouchers are properly completed and executed. Follow up on payment processing and confirm receipt by clients. Assist with recovery and subrogation cases where applicable. Support negotiations involving disputed or under-settled claims under supervision.
7. Reporting and Record Management
Prepare monthly claims reports covering: Claims registered. Outstanding claims. Settled claims. Repudiated claims. Large-loss cases. Maintain claims statistics and loss ratio data. Assist in preparing management reports and performance summaries. Archive closed claims files in accordance with company policies.
8. Continuous Improvement and Risk Awareness
Identify recurring claims trends and report potential risk patterns. Recommend risk mitigation measures where appropriate. Participate in training on insurance products and claims procedures. Stay informed about changes in insurance regulations and insurer requirements. Perform other related duties assigned by the supervisor or department manager.
Required Qualifications and Competencies
Educational Qualification:
Bachelor's degree in Management, Public Administration, Geography, Economics, Statistics, or another related field from a recognized higher education institution.
Required Skills and Competencies:
Good communication and interpersonal skills. Ability to build and maintain strong customer relationships. Good analytical and problem-solving skills. Basic computer skills and familiarity with Microsoft Office applications, particularly Microsoft Word. Integrity, teamwork, and the ability to work under pressure. Creativity and initiative. Strong coordination and networking skills. Ability to establish and maintain effective working relationships.