Telephone Operator at Inter Luxury Hotel

Inter Luxury Hotel is a 5-star awarded luxurious Hotel. It is one of the few finest Five-Star Hotels in the capital city Addis Ababa-Ethiopia. It is Located in a strategic position at the heart of Kazanchis area, which is a great accessible place with open main road to and from different parts of the city.  And 10 Min. away from Bole International Airport. Position Title: TELEPHONE OPERATOR POSITION SUMMARY: Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments. Takes and distributes messages for guests, provides information on guest services, and answers inquires about public hotel events. About You Experience: Previous hotel-related experience desired. Knowledge of centralized telephone systems. Skills in the operation of telephone equipment. Knowledge of personal computers and methods of updating database Excellent hearing required to clearly hear the guest. Excellent speech communication skills required to clearly understand the operator.