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Shabelle Bank Job Vacancy 2026

Shabelle Bank Addis Ababa
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Role description

Shabelle Bank is a fully licensed Commercial Bank in Ethiopia to conducts all its operations under the principles of Islamic banking. Shabelle Bank started its journey as a microfinance institution in 2011. It subsequently secured the banking license to serve its client better, by offering ethical financial products.

Customers can also benefit from an array of customer conveniences such as Internet & mobile banking, debit cards with SMS alerts, online account opening, 365-day banking, Saturday banking, extended banking hours, 24×7 cash deposit machines, and banking units exclusively for ladies.

Position: Senior CBS Support Officer-Internal Only

Qualification:

Master’s /B.Sc. degree in Computer Science or Information Science or Information Systems or Electrical and Computer Engineering or Information Technology and related fields.

With 4/6 years of related work experience, of which 2 years as officer role in IT areas.

Job Summary: The Senior CBS Support Officer is responsible for Administer and support the Core Banking System (CBS) for high availability, configure products/processes, troubleshoot issues, manage upgrades and integrations, monitor performance, provide user training, ensure regulatory compliance, and handle implementations, migrations, and documentation.

Key Job & Responsibilities:

  • Administer, support, and maintain the bank’s Core Banking System (CBS) to ensure high availability.
  • Configure CBS products, parameters, and business processes according to operational requirements.
  • Troubleshoot and resolve application issues while coordinating with vendors when necessary.
  • Manage system upgrades, patches, and testing activities with minimal business disruption.
  • Support integration between CBS and digital banking, payment, and third-party systems.
  • Monitor application performance and recommend improvements for stability and efficiency.
  • Provide technical support and training to end users and business departments.
  • Ensure compliance with banking regulations, security standards, and internal policies.
  • Participate in system implementation, data migration, and disaster recovery activities.
  • Prepare technical documentation, change requests, and operational procedures.

Vacancy No: SB/HCM/0219/26

Location: Addis Ababa

Deadline: July 30, 2026