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Safe Zone Logistic PLC Vacancy

Addis Ababa
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Role description

Safe Zone Logistic PLC company services providing end-to-end design, implementation and operational capabilities in freight forwarding, contract logistics, transportation management & distribution management.

We are looking for a motivated, responsible, and customer-focused Customer Service Agent / Cashier to join our team in the storage and warehousing services industry.

Position: Customer Service Agent / Cashier

Requirements

  • Bachelor’s Degree in any relevant field
  • Fresh graduates are welcome to apply
  • Previous experience in customer service, cashiering, warehousing, inventory, or a similar role is an advantage
  • Good communication and interpersonal skills
  • Strong attention to detail and ability to handle cash and records accurately
  • Basic understanding of FIFO/LIFO and inventory handling
  • Comfortable working with weights, quantities, and item records
  • Basic computer skills and willingness to learn WMS/inventory systems
  • Good data entry and record-keeping skills
  • Professional, reliable, organized, and customer-oriented
  • Ability to work effectively with both customers and warehouse teams

Key Responsibilities

  • Welcome and assist customers with their storage and service-related needs
  • Handle customer inquiries, requests, and complaints professionally
  • Process payments, issue receipts, and maintain accurate cash records
  • Prepare and maintain customer and transaction records
  • Coordinate storage bookings, receiving, collection, and release of items
  • Receive and check incoming items against relevant documents
  • Verify item quantity, condition, weight (KGs), and other required details
  • Follow basic warehouse FIFO (First-In, First-Out) and LIFO (Last-In, First-Out) procedures as applicable
  • Ensure items are properly identified, recorded, and stored
  • Enter and update inventory and customer information accurately in the Warehouse Management System (WMS)
  • Upload and maintain relevant warehouse and inventory data in the WMS
  • Assist with stock/inventory checks and ensure records match physical items
  • Coordinate with warehouse staff to ensure smooth receiving, storage, and dispatch operations
  • Maintain accurate documentation and ensure proper filing of records
  • Provide excellent customer service and ensure a positive customer experience
  • Follow company policies, warehouse procedures, and safety requirements
  • Perform other duties related to customer service, cashiering, and basic warehouse operations

Location: Addis Ababa

Deadline: October 1, 2026