Public Health Care (PHC) Support Officer

Contract Duration: May 31, 2027 Open Position: 1DEPENDING ON AVAILABILITY OF FUNDING

JOB SUMMARY

The PHC Support Officer assists in the implementation of Samaritan’s Purse Health and Nutrition Program by supporting local Primary Health Care (PHC) facilities. The role focuses on strengthening service delivery through supportive supervision, coordination, and follow-up of rehabilitation and resource support to ensure quality, timely, and effective healthcare services in line with national and organizational standards. The officer is also responsible for collecting, verifying, compiling, and submitting regular reports to support program monitoring, decision-making, and reporting requirements. At times the PHC Officer may be called upon to fulfill duties not directly involved with this job description.

KEY RESPONSIBILITIES

• Provide oversight to multiple PHCs within the assigned region, ensuring delivery of quality care aligned with current medical standards, Ethiopian Government protocols, and universal infection‑prevention practices.
• Support the Health and Nutrition Project Manager in implementing, managing, and supervising SP’s health projects in accordance with SP’s Health and Nutrition strategy and relevant humanitarian, national, and international standards.
• Conduct rapid assessments with the security team to identify health needs in new locations for potential responses.
• Conduct biweekly field visits to PHCs to monitor daily operations, ensure adherence to clinic guidelines, and maintain SP’s quality standards.
• Assist in monitoring and evaluating the health program through clinic supervision, data collection, and beneficiary feedback to ensure program quality.
• Supervise clinical and registration data collection at PHCs, ensuring accurate and timely entry into the database.
• Compile and submit weekly and monthly reports to meet reporting requirements for SP, the Regional Health Bureau (RHB), WHO/UN agencies, and donors.
• Promote culturally sensitive care and communication among staff.
• Support clinical leadership in enforcing infection prevention and control (IPC) standards.
• Participate in accurate clinical documentation and epidemiological data collection, validating information and informing the M&E Manager and Health and Nutrition Program Manager as needed.
• Assist in monitoring the functionality of PHCs, including equipment, supplies, and pharmaceuticals.
• Ensure patient confidentiality is upheld at all times.
• Support clinical leadership in providing weekly training and mentoring to PHC clinical staff, including updates on medical practices and protocols.
• Represent SP at Zonal or Woreda‑level nutrition and health technical meetings.
• Perform other duties as assigned by the supervisor.

• BSC Degree in Public Health, Health Science, or related field
• Updated professional practice license
• 2 years post-qualification work experience preferably in low setting area

• Proficiency in English and Amharic
• Knowledge of the regional language required
• Knowledge of any other national language is a plus

• Attention to detail, anticipation and follow up are core values of the job function.
• Possesses strong organizational and problem-solving skills.
• Must be a self-starter and internally driven to success and hard work.
• Possesses strong cross-cultural communication skills, both written and verbal.
• Must be a humble team player
• Ability to be flexible and adaptable.
• Willingness to travel in and out of the field.
• Must have analytical and report writing skills.
• High level of integrity and stewardship
• Committed to the SP values and ethics
• Proficient in making clinical decisions in the care of the patient population serving.

• The noise level in the work environment is usually moderate but can be exposed to loud noises around the maintenance and construction workshops.
• May travel in country with exposure to communicable diseases, hot and humid weather conditions.
• Work in a security context that is fluid