PCM Digitally Enabled Customer Support Service Vacancy

PCM Digitally Enabled Customer Support Service is seeking enthusiastic, ambitious, and target-driven Call Center Sales Agents to join our growing sales team.

If you are confident communicating in English, enjoy speaking with customers, and are motivated by achieving targets while earning attractive incentives, we invite you to become part of our professional team.

Position: Call Center Sales Agent (Outbound Sales)

Requirements:

• Excellent spoken English communication skills
• Strong sales and persuasion skills
• Good communication and interpersonal skills
• Basic computer skills
• Ability to work under pressure and meet targets
• Previous experience in sales or call center is an advantage
• Self-motivated and goal-oriented

Key Responsibilities

• Make outbound calls to prospective customers.
• Promote and explain the company’s services professionally.
• Identify customer needs and provide suitable solutions.
• Guide clients through the registration and onboarding process.
• Build and maintain strong customer relationships.
• Accurately update customer information in the CRM system.
• Achieve daily, weekly, and monthly sales targets.
• Deliver excellent customer service while maintaining company standards.

Why Join Us?

• Competitive monthly salary.
• Attractive commission and performance incentives.
• Comprehensive training and ongoing coaching.
• Professional and supportive working environment.
• Excellent career growth opportunities.
• Performance recognition and rewards.

Number of people required : 30

Employment Type: Full-Time

Location: Addis Ababa

Deadline: July 30, 2026