New Leaf Medical

New Leaf Medical Complex (NLMC) is an expanding, multidisciplinary healthcare facility that is transforming the standard of care in Ethiopia.
Founded on principles of innovation, clinical excellence, and compassion, NLMC combines cutting-edge medical technology with a team of highly skilled professionals to provide world-class, patient-focused services.

Since its inception in 2021 as a specialized fertility center, NLMC has swiftly progressed into a comprehensive medical complex by 2026, offering integrated, all-encompassing healthcare solutions in a single location.

Position 1: Receptionist

Qualifications

• Bachelor’s Degree in Management, Business Administration, Marketing, Health Administration, Hotel Management, or a related field.

Experience

• Minimum 2–4 years of experience as a Reception Officer, Front Desk Officer, Customer Service Officer, or similar position in a hospital, medical center, hotel, airline, or other premium customer service environment.
• Experience using Hospital Information Systems (HIS), Electronic Medical Records (EMR), or appointment management systems is highly desirable.
• Previous experience in a healthcare setting is preferred.

Number of people required: 10

Position 2: Hostess / Customer Service

Qualifications

• BA in Hotel Management, Marketing, Management, or a related social science field

Experience

• Minimum 2-3 years of front-line guest service experience in a five-star hotel, airline, or other premium hospitality environment
• Demonstrated experience in formal, courteous guest reception and communication at a luxury service standard

Competencies

• Exceptional interpersonal and verbal communication skills
• Warm, compassionate, and patient-centered demeanor
• Sharp judgment and composure under pressure
• Strong sense of hospitality etiquette and service excellence
• Cultural sensitivity, discretion, and confidentiality
• Fluency in English; additional languages an advantage
• Team collaboration and cross-departmental coordination

Number of people required: 5

Location: Lebu Musica Sefer, Addis Ababa, Ethiopia

Deadline: September 1, 2026