KebronHill Micro finance Institute Vacancy

Kebronhill Microfinance Institution S.C. (KHMFI) pioneers accessible financial services, merging vision with action. Licensed by the National Bank of Ethiopia, we champion community upliftment by blending profitability with social impact.

Committed to regulatory integrity, we welcome Ethiopians, foreign nationals of Ethiopian origin, and organizations to join our journey. Join our transformative vision and help shape a better tomorrow with us.

Position: Trainee Junior Customer Service Officer

Qualification and Technical Skill Required

• Bachelor’s Degree or Diploma in Management, Business Administration, Economics, Accounting, Finance, Marketing, or a related field.
• Strong communication and interpersonal skills.
• Excellent customer service orientation.
• Analytical skills for financial data interpretation.
• Good knowledge in economic and financial topics
• Attention to detail and problem-solving abilities.
• Teamwork and adaptability in a dynamic environment

Experience:

• 0 year of experience.

Major Duties and Responsibilities:

• Support in the design and execution of market research and client survey activities.
• Proactively identify and solicit new loan accounts in alignment with periodic performance targets outlined in the branch business plan.
• Lead and participate in marketing campaigns aimed at attracting new clients and expanding the branch’s outreach.
• Provide clear and informative orientations to prospective clients regarding KebronHill MFI’s financial products and services.
• Support the Branch Manager in the development of annual business plans and budgets; facilitate focus group discussions (FGDs) with clients to gather feedback and insights.
• Receive and review loan applications; perform thorough credit appraisals of applicants and their guarantors, where applicable.
• Conduct on-site inspections and appraisals of collateral offered to secure loans, ensuring proper valuation and documentation.
• Prepare and present credit applications to the branch credit committee, and coordinate logistics for credit committee meetings.

Place of Work: Head Offices, Addis Ababa

Closing Date: November 09, 2026