Grand MFI Job Vacancy 2026 – Customer Service Officer & Branch Manager

Grand Microfinance Institution Share Company (Grand MFI) is inviting qualified applicants to apply for Customer Service Officer I and Branch Manager I positions in Sebeta and Addis Ababa . The vacancies are suitable for candidates with educational backgrounds in accounting, business management, management, economics, and related fields, with relevant experience in microfinance institutions preferred or required depending on the position.
About Grand Microfinance Institution
Grand Microfinance Institution Share Company (Grand MFI) was established in accordance with Proclamation No. 626/2009 of the National Bank of Ethiopia by 366 individual shareholders and one share company.
Grand MFI was established to provide financial and non-financial services to active poor and “missing middle income” urban and rural residents.
Vacancy Overview
Organization: Grand Microfinance Institution Share Company (Grand MFI) Number of Positions: 2 Total Vacancies: 4 positions Job Categories: Microfinance, Customer Service, Branch Management Locations: Sebeta and Addis Ababa Employment Type: Not specified Application Method: Online application and document submission Application Deadline: September 7, 2026
Available Positions
1. Customer Service Officer I
Number of Vacancies: 2
Work Location: Sebeta Branch
Qualifications
Applicants should have:
BA or Diploma in: Accounting Business Management Related fields
Experience
Minimum 2–4 years of work experience , preferably in a Microfinance Institution (MFI) .
Language Requirement
Afan Oromo language is mandatory.
2. Branch Manager I
Work Location: Addis Ababa – Kolfe Branch
Qualifications
Applicants should have a BA degree in:
Accounting Business Management Management Economics Other related fields
Experience
Applicants should have:
Minimum 3 years of work experience . 1 year or more as a Branch Manager . 2 years or more as a Senior Customer Service Officer in a Microfinance Institution.