FDRE MESOB Service Job Vacancy 2026

FDRE MESOB Service is seeking qualified candidates for the following job position.

FDRE MESOB Service (Modern Ethiopian Service for Organized Benefits) is a federal government initiative established to provide citizens with a one-stop digital and physical service center where multiple government services can be accessed in a single location. The goal is to make public services faster, more transparent, and more convenient by integrating services from various government institutions under one platform.

Position: Customer Service Officer (CSO)

Qualification: Relevant experience in customer service roles.

Required Skills:

• Strong written and verbal communication skills.
• Excellent problem-solving abilities and attention to detail.
• Commitment to delivering high-quality customer service.
• Knowledge of American Sign Language (ASL) is an advantage.

Job Responsibilities:

• Respond to customer inquiries professionally and promptly.
• Resolve customer complaints and address concerns efficiently.
• Process customer service requests accurately.
• Collect customer feedback to improve service delivery.
• Build and maintain positive customer relationships.

Location: Mesob Imperial

Employment Type: Contractual (1 year)

Additional Information: Individuals with disabilities, including Deaf or hard-of-hearing candidates, are encouraged to apply.

Location: Addis Ababa, Ethiopia

▪️Application Deadline: October 23, 2026.