Executive Housekeeper (House Keeping & Laundry Manager)
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Role description
Job Summary
As an Executive Housekeeper/ Housekeeping & Laundry Manager, you are responsible for overseeing all housekeeping & Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/housekeeping & Laundry Manager will also be required to evaluate guest satisfaction and set department targets and objectives
Roles & Responsibilities
Oversee housekeeping & Laundry Operations
Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
Operate within departmental budgets through effective stock and cost controls and well managed schedules
Set departmental targets and objectives, work schedules, budgets, and policies and procedures
Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork
Ensure team members have an up-to-date knowledge of all room categories and amenities
Maintain good communication and work relationships in all hotel areas
Ensure staffing levels cover business demand and Ensure ongoing training
Ensure communication meetings are conducted and post-meeting minutes generated
Manage staff performance issues in compliance with company policies and procedures
Competent in property management systems and Assist other departments wherever necessary
Minimum Diploma/Associate Degree or above in Relevant fields of study
A Minimum of 5 Years Housekeeping/laundry experience in the hotel/leisure/retail sector of which 3 years in a managerial or supervisory capacity
A successful track record of managing a large team
High level of commercial awareness and cost control capabilities
Previous experience of managing a department and Profit and Loss account
Excellent leadership, interpersonal and communication skills
Female Candidates with International Exposure are highly appreciated to Apply
How To Apply
Interested & Qualified Candidates can send their 3-4 Pages CV only by email to
ADDHI_HRD@Hilton.com
or Drop your CV only at the Office of the Director of Human Resources-Hilton Addis Ababa
Skills (mandatory):
• Creativity, Analytical and problem-solving skills, • Strong coordination and networking skills, Ability to coordinate multiple tasks and work under pressure., Ability to work under pressure and meet deadlines
Languages:
ENGLISH
Work experience:
5-8 years
Managerial experience:
3-5 years
Apply Now!
As an Executive Housekeeper/ Housekeeping & Laundry Manager, you are responsible for overseeing all housekeeping & Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/housekeeping & Laundry Manager will also be required to evaluate guest satisfaction and set department targets and objectives
Roles & Responsibilities
Oversee housekeeping & Laundry Operations
Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
Operate within departmental budgets through effective stock and cost controls and well managed schedules
Set departmental targets and objectives, work schedules, budgets, and policies and procedures
Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork
Ensure team members have an up-to-date knowledge of all room categories and amenities
Maintain good communication and work relationships in all hotel areas
Ensure staffing levels cover business demand and Ensure ongoing training
Ensure communication meetings are conducted and post-meeting minutes generated
Manage staff performance issues in compliance with company policies and procedures
Competent in property management systems and Assist other departments wherever necessary
Minimum Diploma/Associate Degree or above in Relevant fields of study
A Minimum of 5 Years Housekeeping/laundry experience in the hotel/leisure/retail sector of which 3 years in a managerial or supervisory capacity
A successful track record of managing a large team
High level of commercial awareness and cost control capabilities
Previous experience of managing a department and Profit and Loss account
Excellent leadership, interpersonal and communication skills
Female Candidates with International Exposure are highly appreciated to Apply
How To Apply
Interested & Qualified Candidates can send their 3-4 Pages CV only by email to
ADDHI_HRD@Hilton.com
or Drop your CV only at the Office of the Director of Human Resources-Hilton Addis Ababa
Skills (mandatory):
• Creativity, Analytical and problem-solving skills, • Strong coordination and networking skills, Ability to coordinate multiple tasks and work under pressure., Ability to work under pressure and meet deadlines
Languages:
ENGLISH
Work experience:
5-8 years
Managerial experience:
3-5 years
Apply Now!