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DHL Ethiopian Airlines Logistics Services – Ocean Freight Team Leader

DHL Global Forwarding, Freight (DGFF) – Ethiopian Airlines Logistics Services Share Company Addis Ababa, Addis Ababa, Ethiopia

Role description

DHL Ethiopian Airlines Logistics Services – Ocean Freight Team Leader
Organization: DHL Global Forwarding, Freight (DGFF) – Ethiopian Airlines Logistics Services Share Company Location: Addis Ababa, Ethiopia Employment Type: Full‑time, Permanent Career Level: Mid‑Level Professional Application Deadline: Not specified (apply promptly)
About DHL Global Forwarding
DHL Global Forwarding, Freight (DGFF) is the DHL Group’s air, ocean, and road freight specialist, offering standardized transport and highly specialized end‑to‑end solutions across industries worldwide. Operating in more than 220 countries, DHL connects people and businesses globally, delivering excellence in logistics and supply chain management.
Position Summary
The Ocean Freight Team Leader will coordinate and implement OFR operations and customer service strategies to ensure smooth flow of goods and information across global supply chains. The role involves managing day‑to‑day team operations, optimizing resources, and driving profitability while maintaining compliance with corporate guidelines and policies.
Key Responsibilities
Coordinate implementation of OFR Ops/CS strategies in line with business objectives. Monitor daily operations, assign tasks, and ensure service delivery targets are met. Develop and achieve ocean freight productivity targets. Support product development in areas such as perishables, pharmaceuticals, and aviation. Expand business with new clients and strengthen relationships with existing customers. Track account performance and prepare monthly management reports. Respond to pricing enquiries efficiently and update local tariffs. Manage inbound and outbound documentation for import/export services. Detect operational issues and implement improved practices for efficiency. Create and confirm transport orders, optimize bookings, and prepare shipping documents. Coordinate with customs, suppliers, and external service providers to resolve issues.
Qualifications & Experience
Degree in Logistics or equivalent field. Minimum of 5 years relevant industry experience in freight forwarding. In‑depth knowledge of ocean freight operations and customs procedures. Strong project management, planning, and organizational skills. Excellent interpersonal, negotiation, and presentation skills. Proficiency in Microsoft Office applications and Cargowise. Excellent command of English (written and spoken).
Why Join DHL Global Forwarding?
Opportunities in a global company with career development prospects. Competitive salary and benefits. Work with the world’s leading logistics provider, certified as a Top Employer . Be part of a diverse, inclusive, and innovative team committed to connecting people and improving lives.