Awash Capital S.C. – Investment Bank Vacancy

Awash Capital S.C invites qualified applicants for the following job positions.

Awash Capital S.C., a licensed investment bank operating in Ethiopia’s capital market, invites qualified and motivated graduates to apply for the position of Junior Customer Service Officer.

Position: Junior Customer Service Officer

Education

• Bachelor’s Degree in Economics, Accounting, Business Administration, Finance, or a related field.

Experience

• 1–3 years of experience in customer service, preferably in financial services, brokerage, or investment banking.

Additional Requirements

• Knowledge of the Ethiopian financial market, investment products, trading, and investment principles.
• Training or certification in customer service, call center operations, or financial services is advantageous.
• Strong customer service and communication skills.
• Excellent analytical skills and attention to detail.
• Strong writing and interpersonal abilities.
• Self-motivated, resilient, and able to work in a fast-paced environment.
• Reliable and capable of performing under pressure.

Key Responsibilities

• Provide frontline customer support and assistance.
• Facilitate account opening and onboarding processes.
• Respond to customer inquiries and resolve complaints.
• Ensure high-quality customer service delivery.
• Maintain customer satisfaction and loyalty.
• Support communication with clients through multiple channels.
• Assist in compliance-driven customer onboarding activities.

Application Deadline: June 20, 2026