Ahadu Bank Vacancy 2026 – Branch Manager, Operation Manager and Customer Relationship Manager
Ahadu Bank SC
Addis Ababa, Addis Ababa, ET
Role description
Employer: Ahadu Bank S.C. Job Category: Banking Jobs in Ethiopia Number of Positions: 3 Application Deadline: October 28, 2026 Application Method: Online Contact Telephone: +251-11-5-260-795
About Ahadu Bank S.C.
Ahadu Bank S.C. is an Ethiopian financial institution established to contribute to the development of the country's banking sector through technology-driven services, knowledge-based leadership, and innovative banking strategies.
The Bank provides banking solutions designed to address the financial needs of different customer segments through tailored products and customer-focused services.
Ahadu Bank is inviting qualified and experienced banking professionals to apply for three positions: Branch Manager I – Hossaena Branch, Operation Manager – North District, and Manager, Customer Relationship.
Position 1: Branch Manager I – Hossaena Branch
Vacancy Reference: Ext/Vaca/084/2026 Duty Station: Hossaena, Ethiopia Minimum Experience: 7 years in the banking industry
Educational Qualifications
Bachelor's degree in Banking and Finance, Accounting, Management, Economics, Business Administration, or a related field.
Work Experience
At least seven years of professional experience in the banking industry. At least one year of experience as a Customer Services Manager or in an equivalent position.
Required Skills and Competencies
Leadership, team building, and human resource management. Analytical thinking, communication, and problem-solving. Knowledge of modern management practices and banking operations. Organizational, planning, and decision-making skills. Ability to allocate sales targets and performance goals among employees. Knowledge of commercial business law, banking regulations, and regulatory directives. Customer service and relationship management. Ability to work under pressure and achieve business objectives. Results-oriented approach and effective resource management.
Key Responsibilities
Plan, organize, lead, and control the overall banking activities of the branch. Ensure compliance with the Bank's operating procedures, internal policies, and regulatory requirements. Coordinate branch sales and business development activities. Lead customer service initiatives and maintain operational excellence. Assign sales targets and performance objectives to branch employees. Monitor employee performance and support the achievement of branch goals. Prepare and submit annual budgets, work plans, and activity reports. Monitor branch operations and prepare regular progress reports. Maintain relationships with existing and prospective customers. Participate in community activities to promote the Bank's products and services. Develop relationships with local businesses to expand the branch's customer base. Promote efficient resource utilization and continuous improvement in branch performance.
Position 2: Operation Manager – North District
Vacancy Reference: Ext/Vaca/083/2026 Duty Station: North District (specific location to be confirmed) Minimum Experience: 8 years in the banking industry
Educational Qualifications
BSc or BA degree in Accounting, Economics, Management, Business Administration, Banking and Finance, or a related field.
Work Experience
At least eight years of relevant experience in the banking industry. At least one year of experience as Branch Manager I or in an equivalent position.
Required Skills and Competencies
Strong communication and negotiation skills. Knowledge of banking operations and branch management. Leadership and staff supervision. Understanding of banking regulations and internal controls. Cash management and operational risk management. Customer service and problem-solving skills.
Key Responsibilities
Oversee daily banking operations and ensure efficient service delivery. Supervise teller and support staff and coordinate operational activities. Ensure compliance with banking regulations, internal policies, and procedures. Monitor cash management activities and maintain effective internal controls. Resolve complex customer service and operational issues. Identify operational risks and implement appropriate control measures. Improve operational efficiency, service quality, and cost management.
Position 3: Manager, Customer Relationship
Vacancy Reference: Ext/Vaca/083/2026 (as supplied; confirm with the Bank) Duty Station: Addis Ababa, Ethiopia Minimum Experience: 8 years in customer relationship management and resource mobilization
Educational Qualifications
BSc or BA degree in Accounting, Economics, Management, Business Administration, Banking and Finance, or a related field.
Work Experience
At least eight years of experience in customer relationship management and resource mobilization within the banking industry. At least two years of experience in a supervisory position or as a Customer Relationship Manager.
Required Skills and Competencies
Customer Relationship Management (CRM). Customer acquisition and relationship development. Resource mobilization and banking product knowledge. Sales, negotiation, and communication. Leadership and team management. Customer service and problem-solving. Knowledge of banking regulations and compliance requirements.
Key Responsibilities
Develop and maintain relationships with existing and prospective banking customers. Manage customer accounts and strengthen long-term client relationships. Promote banking products and services, including loans and deposits. Support resource mobilization and customer acquisition initiatives. Identify business opportunities and contribute to the Bank's growth. Address customer concerns and promote customer satisfaction. Ensure compliance with banking policies and regulatory requirements. Coordinate customer relationship activities to improve business performance.
Application Deadline
October 28, 2026
Interested and qualified candidates should submit their applications before the deadline, subject to confirmation that the recruitment process remains open.
About Ahadu Bank S.C.
Ahadu Bank S.C. is an Ethiopian financial institution established to contribute to the development of the country's banking sector through technology-driven services, knowledge-based leadership, and innovative banking strategies.
The Bank provides banking solutions designed to address the financial needs of different customer segments through tailored products and customer-focused services.
Ahadu Bank is inviting qualified and experienced banking professionals to apply for three positions: Branch Manager I – Hossaena Branch, Operation Manager – North District, and Manager, Customer Relationship.
Position 1: Branch Manager I – Hossaena Branch
Vacancy Reference: Ext/Vaca/084/2026 Duty Station: Hossaena, Ethiopia Minimum Experience: 7 years in the banking industry
Educational Qualifications
Bachelor's degree in Banking and Finance, Accounting, Management, Economics, Business Administration, or a related field.
Work Experience
At least seven years of professional experience in the banking industry. At least one year of experience as a Customer Services Manager or in an equivalent position.
Required Skills and Competencies
Leadership, team building, and human resource management. Analytical thinking, communication, and problem-solving. Knowledge of modern management practices and banking operations. Organizational, planning, and decision-making skills. Ability to allocate sales targets and performance goals among employees. Knowledge of commercial business law, banking regulations, and regulatory directives. Customer service and relationship management. Ability to work under pressure and achieve business objectives. Results-oriented approach and effective resource management.
Key Responsibilities
Plan, organize, lead, and control the overall banking activities of the branch. Ensure compliance with the Bank's operating procedures, internal policies, and regulatory requirements. Coordinate branch sales and business development activities. Lead customer service initiatives and maintain operational excellence. Assign sales targets and performance objectives to branch employees. Monitor employee performance and support the achievement of branch goals. Prepare and submit annual budgets, work plans, and activity reports. Monitor branch operations and prepare regular progress reports. Maintain relationships with existing and prospective customers. Participate in community activities to promote the Bank's products and services. Develop relationships with local businesses to expand the branch's customer base. Promote efficient resource utilization and continuous improvement in branch performance.
Position 2: Operation Manager – North District
Vacancy Reference: Ext/Vaca/083/2026 Duty Station: North District (specific location to be confirmed) Minimum Experience: 8 years in the banking industry
Educational Qualifications
BSc or BA degree in Accounting, Economics, Management, Business Administration, Banking and Finance, or a related field.
Work Experience
At least eight years of relevant experience in the banking industry. At least one year of experience as Branch Manager I or in an equivalent position.
Required Skills and Competencies
Strong communication and negotiation skills. Knowledge of banking operations and branch management. Leadership and staff supervision. Understanding of banking regulations and internal controls. Cash management and operational risk management. Customer service and problem-solving skills.
Key Responsibilities
Oversee daily banking operations and ensure efficient service delivery. Supervise teller and support staff and coordinate operational activities. Ensure compliance with banking regulations, internal policies, and procedures. Monitor cash management activities and maintain effective internal controls. Resolve complex customer service and operational issues. Identify operational risks and implement appropriate control measures. Improve operational efficiency, service quality, and cost management.
Position 3: Manager, Customer Relationship
Vacancy Reference: Ext/Vaca/083/2026 (as supplied; confirm with the Bank) Duty Station: Addis Ababa, Ethiopia Minimum Experience: 8 years in customer relationship management and resource mobilization
Educational Qualifications
BSc or BA degree in Accounting, Economics, Management, Business Administration, Banking and Finance, or a related field.
Work Experience
At least eight years of experience in customer relationship management and resource mobilization within the banking industry. At least two years of experience in a supervisory position or as a Customer Relationship Manager.
Required Skills and Competencies
Customer Relationship Management (CRM). Customer acquisition and relationship development. Resource mobilization and banking product knowledge. Sales, negotiation, and communication. Leadership and team management. Customer service and problem-solving. Knowledge of banking regulations and compliance requirements.
Key Responsibilities
Develop and maintain relationships with existing and prospective banking customers. Manage customer accounts and strengthen long-term client relationships. Promote banking products and services, including loans and deposits. Support resource mobilization and customer acquisition initiatives. Identify business opportunities and contribute to the Bank's growth. Address customer concerns and promote customer satisfaction. Ensure compliance with banking policies and regulatory requirements. Coordinate customer relationship activities to improve business performance.
Application Deadline
October 28, 2026
Interested and qualified candidates should submit their applications before the deadline, subject to confirmation that the recruitment process remains open.