Breakthrough Trading is a share company established by genuine Team. Genuine team was founded in 2003 G.C with the vision of creating a visionary, genuine, healthy and wealthy. For the past 13 years, the team has given several trainings which have helped a tremendous amount of people.

Now breakthrough trading is open to everyone giving equal opportunity as founders to purchase limitless share and become shareholders as well as board members. The company has acquired all the legal documents. The company is yet to hold its first General Assembly. By purchasing shares everyone shall have the right to be elected as a board member and lead this great company.

Position 1: Junior Customer Service Officer

Education: BA in Marketing Management/Business Management or other related fields.

Work Experience: 0-2 Years’ Experience.

Responsibilities:

Give personal Training package, tuition fee, and duration of the training information, etc. to customers through telephone, Telegram, face to face.
Partake in the efficient and effective day to day Customer Service Counter and/or Call Centre.
Work closely with IBOs; prepare space for IBOs when they need a place to discus with their customers.
Perform all work competently and efficiently and promote a positive image of Breakthrough Trading S.C to the public.
Deal with difficult customer situations in a calm and professional manner.
Ensure customer requests for assistance/information are logged onto the company’s customer request system, and follow up on where appropriate to ensure a satisfactory outcome.
Maintain strict confidentially on all dealings.
Carry out photocopying, scanning and general office duties.
Report any difficulties pertaining to the delivery of service to the Customer Service supervisor.
Undertake other duties as directed by the manager or supervisor.

Location: Addis Ababa

Position 2: Junior IBO Follow up and Customer Service Officer

Education: BA in Marketing Management/Business Management or other related fields

Work Experience: 2 Years Related Experience.

Responsibilities:

Participate in the study of clear IBOs Follow up and Control functions mission and strategies focused towards their performance improvement.
Participate in the study of study IBOs Follow up and Control procedures, policies and standards.
Assist the study of IBOs selection criteria and submit to Head, IBOs Follow up and Control Division.
Collect and keep accurate records and document of IBOs personal and performance data safety.
Assist Senior IBOs Follow -up and Control Officer on the Analysis of IBOs statistics and compile accurate reports.
Assist Senior IBOs Follow up and Control Officer on the study of the means of IBOs developments and apply best practices to areas of improvement.
Participate in the preparation of budget of the division.
Performs other function as required.

Location: Addis Ababa

Deadline: September 23, 2026

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