Yegna Microfinance S.C.

Yegna Microfinance Institution is a microfinance organization that carries out development work in Addis Ababa, Ethiopia. The institution primarily offers credit services to small business owners, potential entrepreneurs, and individuals with low incomes who are capable of engaging in income-producing activities. Micro-enterprises play a key role in reducing poverty by creating job opportunities and generating income for people who otherwise have limited economic prospects.

Position 1: Sales Officer (Contractual)

• Educational Qualification: A diploma or degree at Level III or II in Marketing & Sales, Marketing, Accounting, Accounting & Finance, or a closely related field.
• Experience Required: Minimum of one year or more in sales.
• Number of Positions: 10
• Salary: Competitive salary and a supportive work environment.
• Location: Addis Ababa

Position 2: Director - Corporate Customer Relationship

• Educational Qualification: A master's or bachelor's degree in Accounting and Finance, Marketing, Business Management, or Business Administration, or a related field.
• Experience Required: A minimum of five to seven years of experience in banking or microfinance, including at least three years in a senior or managerial role.
• Number of Positions: 1
• Salary: Competitive salary and a supportive work environment.
• Location: Addis Ababa

Position 3: Digital Lending Product Officer

• Educational Qualification:
o A bachelor's degree in Business Administration, Finance, Economics, Information Technology, or a related field.
o A relevant certification in product management or credit risk is a plus.
• Experience Required:
o At least one to four years of experience in product management, digital lending, credit, or microfinance.
o Experience in managing digital or fintech-based loan products is preferred.
• Key Competencies:
o Management of digital lending products and credit risk analysis.
o Data-driven decision-making and analytical skills.
o Understanding of digital lending platforms and credit scoring systems.
o Knowledge of regulatory guidelines related to digital lending and consumer protection.
o Strong stakeholder and vendor management, business case development, and communication abilities.
• Number of Positions: 1
• Salary: Competitive salary and a supportive work environment.
• Location: Addis Ababa

Position 4: API & Integration Engineer

• Educational Qualification: A bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
• Experience Required:
o Minimum of two to five years of experience in API development, systems integration, or software engineering.
o Experience working with core banking systems, payment switches, or mobile banking platforms is preferred.
• Key Competencies:
o Design and development of REST/SOAP APIs; knowledge of JSON/XML, message queues, and integration patterns.
o Proficiency in programming languages such as Java, .NET, Python, or Node.js.
o Experience with API gateways/middleware tools and database/SQL skills.
o Understanding of API security protocols (OAuth2, OpenID Connect, TLS).
o Knowledge of Agile/DevOps practices and version control systems.
• Number of Positions: 1
• Salary: Competitive salary and a supportive work environment.
• Location: Addis Ababa

Position 5: Mobile Application Administrator

• Educational Qualification: A bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience Required:
o Minimum of two to five years of experience in mobile application administration, support, or other related IT roles.
o Experience with mobile banking or fintech applications is preferred.
• Key Competencies:
o Administration of mobile platforms (Android and iOS) and use of admin console/configuration tools.
o Knowledge of mobile banking security practices, including biometric authentication, device binding, and transaction limits.
o Skills in monitoring and troubleshooting tools; basic knowledge of databases and SQL.
o Customer-centric mindset and attention to detail.
• Number of Positions: 1
• Salary: Competitive salary and a supportive work environment.
• Location: Addis Ababa

Position 6: Digital Banking Operations Officer

• Educational Qualification: A bachelor’s degree in Business Administration, Accounting, Finance, Information Technology, or a related field.
• Experience Required: Minimum of one to four years of experience in banking operations, with exposure to digital or electronic banking channels being preferred.
• Key Competencies:
o Knowledge of banking operations, transaction reconciliation, and settlement processes.
o Understanding of digital banking channels and payment systems.
o Attention to detail and analytical skills.
o Proficiency in MS Excel and reporting tools.
o Strong problem-solving and process improvement skills.
• Number of Positions: 1
• Salary: Competitive salary and a supportive work environment.
• Location: Addis Ababa

Position 7: Digital Banking Support Officer

• Educational Qualification: A bachelor's degree in Information Technology, Business Administration, or a related field.
• Experience Required:
o Minimum of one to three years of experience in customer support, helpdesk, or contact center roles.
o Experience in banking, microfinance, or fintech products is preferred.
• Key Competencies:
o Strong customer service orientation and communication abilities.
o Skills in troubleshooting and problem-solving; experience with ticketing/helpdesk systems.
o Familiarity with digital banking products.
o Patience, empathy, and conflict resolution capabilities.
• Number of Positions: 2
• Salary: Competitive salary and a supportive work environment.
• Location: Addis Ababa

Position 8: Digital Risk & Fraud Officer

• Educational Qualification: A bachelor’s degree in Finance, Risk Management, Information Technology, or a related field; certification in fraud examination or AML (e.g., CFE, CAMS) is an advantage.
• Experience Required:
o Minimum of two to five years of experience in fraud risk management, AML/CFT, or digital banking risk.
o Experience with fraud monitoring tools and digital banking channels is preferred.
• Key Competencies:
o Knowledge of fraud monitoring and case management tools.
o Skills in risk analytics and data interpretation.
o Understanding of AML/CFT regulations.
o Investigative and analytical skills; attention to detail and good judgment.
o Strong reporting and communication abilities.
• Number of Positions: 1
• Salary: Competitive salary and a supportive work environment.
• Location: Addis Ababa

Position 9: Senior IT Auditor

• Educational Qualification: A bachelor’s degree in Computer Science, Information Technology, Information System, Computer Engineering, or a related field.
• Experience Required: Five years of experience in system administration related to CBS in the banking or microfinance sector, with at least three years in a senior role.
• Number of Positions: 1
• Salary: Competitive salary and a supportive work environment.
• Location: Addis Ababa

Position 10: Credit Analyst

• Educational Qualification: A master’s or bachelor’s degree in Accounting, Management, Economics, Business Administration, Business Management, or a related field.
• Experience Required: Minimum of two years of experience in related banking or financial institution activities.
• Number of Positions: 1
• Salary: Competitive salary and a supportive work environment.
• Location: Addis Ababa

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