Walia Technologies PLC is committed to provide high quality IT solutions using state-of-the-art technologies that fulfill the technological needs of our clients. With most of our personnel that possess formal certifications from Microsoft, Cisco and many other well-known IT companies, we make sure to uphold our objective to provide complete and cost effective solutions to our clients and partners to increase their ROI.

We are seeking a professional, friendly, and organized Front Desk Receptionist to be the first point of contact for our company. You will greet visitors and manage incoming calls to ensure smooth daily operations.

Position: Front Desk Receptionist (Female Applicants)

Requirements & Qualifications:

Bachelor’s degree in Customer Service, Business Administration, Marketing, Communications, or a related field of study, with a minimum of 1–2 years of relevant experience in reception, customer service, or administrative roles. Additional certification in Office Management is preferred.
Proven work experience as a Receptionist, Front Office Representative, or similar role
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Hands-on experience with office equipment
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational and multitasking skills
Customer service orientation
Strong problem-solving skills and attention to detail
Fluency in English and Amharic, both written and spoken

Preferred Skills:

Prior experience in a hospitality or customer-facing role
Good interpersonal and people-management skills
Ability to remain calm and courteous under pressure

Key Responsibilities:

Greet and welcome guests/clients as soon as they arrive at the office
Answer, screen, and forward incoming phone calls
Ensure the reception area is tidy and presentable
Receive, sort, and distribute daily mail/deliveries
Schedule appointments and manage meeting room bookings
Handle basic inquiries and provide accurate information in-person and via phone/email
Offer tea, coffee, water, or refreshments to guests and clients as needed
Perform other clerical duties such as filing, photocopying, and data entry
Perform other duties as assigned by management

Job Type: Full-time

Location: Addis Ababa, Ethiopia

Deadline: October 4, 2026

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