Ultimate Insurance Brokers Jobs 2026 | Administrative Assistant, Customer Service Officer & Data Collector Vacancies

Ultimate Insurance Brokers (UIB) Vacancy Announcement

Ultimate Insurance Brokers (UIB), one of Ethiopia's leading insurance brokerage and risk advisory firms, is inviting qualified and motivated professionals to apply for multiple full-time career opportunities. The company is committed to providing innovative insurance solutions and exceptional customer service while creating a professional and inclusive work environment.

If you are looking to advance your career with a reputable organization, UIB encourages you to apply for the following positions.

Available Positions

1. Administrative Assistant

Number of Vacancies: 2

Educational Qualification

Bachelor's Degree in Management, Information Technology (IT), Statistics, Mathematics, Economics, Agricultural Economics, or a related field from a recognized university.

Experience

Minimum of 3 years of relevant experience in office administration or a similar role.

Key Responsibilities

Coordinate daily administrative and office support activities.
Prepare and organize correspondence, reports, and filing systems.
Schedule meetings, prepare agendas, and record meeting minutes.
Provide administrative and basic IT support when required.
Manage office supplies and maintain efficient office operations.
Handle confidential documents with professionalism.

Required Competencies

Strong communication and organizational skills.
Good command of Microsoft Office applications.
Ability to prioritize tasks and meet deadlines.
High level of integrity and attention to detail.

2. Customer Service Officer

Number of Vacancies: 2

Educational Qualification

Bachelor's Degree in Management, Information Technology, Statistics, Mathematics, Economics, Agricultural Economics, or a related field.

Experience

At least 3 years of experience in customer service, client relations, or a similar position.

Key Responsibilities

Respond to customer inquiries professionally.
Deliver excellent customer service and maintain customer satisfaction.
Keep accurate customer records and documentation.
Coordinate with internal departments to ensure efficient service delivery.
Support customer relationship management and retention activities.

Required Competencies

Excellent interpersonal and communication skills.
Strong problem-solving and conflict resolution abilities.
Customer-focused attitude.
Ability to perform effectively in a fast-paced environment.

3. Data Collector & Encoder

Number of Vacancies: 2

Educational Qualification

Bachelor's Degree in Statistics, Mathematics, Economics, Agricultural Economics, or another related discipline.

Experience

Minimum of 2 years of relevant experience in data collection, data entry, database management, or statistical reporting.

Key Responsibilities

Collect, verify, clean, and accurately enter organizational data.
Perform data validation and quality control checks.
Maintain secure and up-to-date databases.
Prepare periodic reports and support data analysis.
Ensure compliance with organizational reporting standards.

Required Competencies

Strong analytical and numerical skills.
Excellent attention to detail.
Good knowledge of Microsoft Excel and database applications.
Ability to manage large volumes of data accurately.

General Requirements

Applicants should possess:

Excellent communication and interpersonal skills.
Strong organizational and time management abilities.
Professional ethics and integrity.
Ability to work independently and as part of a team.
Commitment to continuous learning and quality service delivery.

Employment Type

Full-Time

Duty Station

Addis Ababa

Required Documents

Interested applicants should submit:

Application Letter
Updated CV
Copies of educational certificates
Copies of work experience documents (non-returnable)

Important Notes

Female applicants are highly encouraged to apply.
Only shortlisted candidates will be invited for written examinations and/or interviews.
Submission of false information or forged documents will result in immediate disqualification.
UIB is an equal opportunity employer committed to diversity and professional excellence.

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