Safaricom Ethiopia Job Vacancy 2026

Safaricom Ethiopia is inviting qualified and experienced professionals to apply for several positions in fintech, software development, customer operations, enterprise systems, and telecommunications.

Position 1: Architect – Fintech Solutions

Requirements

Practical knowledge of key telecommunications technologies, including VAS, charging systems, CRM, and digital financial services.
Proven experience delivering large-scale and complex IT/telecommunications customer solutions.
Strong leadership and organizational abilities.
Certification in Solution Architecture or cloud technologies is an added advantage.

Location: Addis Ababa

Position 2: Software Engineer – Fintech Operations

Requirements

Strong knowledge of networking and Unix/Linux system administration.
Software development experience using technologies such as Java, Python, and AngularJS.
Knowledge of ITIL Service Operations and Agile methodologies.
Scrum certification is an advantage.
Good database administration and management skills.
AWS, GCP, or Kubernetes certifications are desirable.

Location: Addis Ababa

Position 3: Software Engineer – Fintech Digital Channels

Requirements

Strong experience with Kotlin, JavaScript, and frameworks such as Flutter.
Experience developing Android applications using Kotlin and/or Java.
Knowledge of MVVM/MVP architecture and Android Jetpack components such as Jetpack Compose, LiveData, ViewModel, Navigation, and Room Database.
Experience with Firebase services, APIs, Retrofit, and JSON.
Knowledge of Kotlin Multiplatform, Hilt/Dagger, and JUnit.
Understanding of security technologies such as OAuth, JWT, and encryption.
Experience with Google Play Console and mobile application release processes.
Knowledge of REST APIs, GraphQL, and microservices.
Experience with cloud platforms such as AWS, Azure, or GCP.
Strong knowledge of Git, Docker, Kubernetes, and CI/CD pipelines.
Good troubleshooting, debugging, and application performance optimization skills.

Location: Addis Ababa

Position 4: Software Engineer – Fintech Integration

Requirements

Bachelor’s degree in Computer Science or an equivalent field.
At least 1 year of professional coding experience outside university.
Strong Java skills and experience with Spring Boot, Spring MVC, JEE, Maven, and Spring Cloud.
Knowledge of C# or Golang is an advantage.
Experience with APIs, web services, message queues, and system integration.
Strong understanding of microservices architecture.
Experience with relational databases such as MySQL, Oracle, or PostgreSQL.
Knowledge of Agile, DevOps, testing, and CI/CD tools is desirable.
Experience with Docker, Kubernetes, cloud technologies, REST/SOAP APIs, Swagger, SonarQube, and JUnit is an advantage.
Ability to develop cloud-ready and cloud-native Java solutions.

Location: Addis Ababa

Position 5: Chief Customer Operations Officer (Chief COPs)

Requirements

Bachelor’s degree in Business, Business Management, Engineering, Technology, Customer Experience, or a related discipline. A relevant postgraduate qualification is preferred.
At least 12 years of progressive experience in customer operations, service delivery, or a related area.
Minimum 5 years of senior leadership experience in complex and large-scale operations.
Experience managing areas such as contact centers, retail services, digital care, back-office operations, mobile financial services, or enterprise service management.
Proven ability to lead large-scale transformation involving people, processes, technology, automation, and outsourced partners.
Strong knowledge of telecommunications and mobile financial services.
Experience managing budgets, vendors, contracts, workforce capacity, and service performance.
Excellent knowledge of CRM, omnichannel services, workforce management, quality assurance, analytics, and automation.
Strong executive communication, decision-making, stakeholder-management, and leadership skills.

Location: Addis Ababa

Position 6: Corporate Account Manager – Direct Sales

Requirements

Bachelor’s degree.
At least 3 years of experience in service or customer management, particularly with major corporate clients.
Strong commercial understanding and knowledge of technology products and services.
IT certifications such as ITIL Foundation, MCP/MCSE, or CCNA are an advantage.
Good command of English and the relevant local language.
Proficiency in basic Microsoft Office applications, including Word, Excel, and Outlook.
Ability to work under customer pressure while maintaining service quality.
Ability to handle cash transactions accurately.
Knowledge of telecommunications products and services.
Strong listening, analytical, and problem-solving skills.

Location: Addis Ababa

Position 7: Developer – Oracle Cloud ERP (HCM)

Requirements

Bachelor’s degree in Computer Science, Information Technology, Software Engineering, HR Information Systems, or a related field.
At least 7 years of experience in enterprise applications or HCM technology.
Minimum 4 years of hands-on experience with Oracle Fusion HCM Cloud.
Oracle Fusion Cloud HCM certification is required in one or more relevant modules.
Oracle Integration Cloud or equivalent API/integration certification is desirable.
Strong knowledge of Oracle Fusion HCM architecture, including Core HR, Talent, Payroll, Benefits, and Workforce Management.
Advanced knowledge of Oracle Integration Cloud, REST/SOAP APIs, HCM Extracts, HDL/HSDL, BI Publisher, OTBI, Fast Formula, SQL, and PL/SQL.
Experience with security roles, data roles, segregation of duties, audit controls, and secure integrations.
Experience in data migration, release management, production support, testing, and environment management.
Knowledge of Agile, DevOps, source control, automated testing, IT service management, and enterprise architecture.
Excellent communication, documentation, negotiation, and stakeholder-management skills.

Location: Addis Ababa

Position 8: Program Manager – Network Deployment

Requirements

Bachelor’s degree in Electrical Engineering, Telecommunications, or a related field.
At least 7 years of project or program management experience.
PMP certification or a similar qualification is an advantage.
Experience in telecom network rollout, technology infrastructure, telecom power solutions, or related projects.
Strong understanding of telecom power and network components.
Knowledge of power and TI connection procedures, permits, and telecom infrastructure integration.
Familiarity with electrical safety requirements for telecom site deployments.
Proficiency in Excel, Power BI, or similar reporting and data-analysis tools.
Strong leadership skills and experience managing engineers, vendors, contractors, and cross-functional teams.

Location: Addis Ababa

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