Job Vacancy: Customer Service Specialist

Solveit Technology Lab PLC is pleased to announce an exciting career opportunity for the position of Customer Service Specialist.

Position

Customer Service Specialist

Job Requirements & Qualifications

Education: Diploma or higher in Marketing or a related field.
Experience: At least 1 year of professional experience in Customer Service, Sales, or Marketing.
Skills & Attributes:
- Excellent communication and interpersonal skills.
- Energetic, proactive, and customer-focused.
- Strong attention to detail.
Technical Knowledge: Experience in or familiarity with the IT/Technology industry is an added advantage.

Location: Addis Ababa
Employment Type: Full-Time
Application Deadline: July 6, 2026

About Solveit Technology Lab PLC

Solveit Technology Lab PLC is committed to developing innovative technology solutions and driving digital transformation. We are looking for a motivated, energetic, and results-oriented Female Customer Service Specialist to join our growing team. If you enjoy engaging with customers, building lasting relationships, and have a passion for technology and marketing, we'd love to hear from you.

Key Responsibilities

Serve as the primary point of contact for clients, delivering exceptional customer service while representing the Solveit brand professionally.
Respond to customer inquiries, resolve concerns promptly, and ensure a high level of customer satisfaction.
Assist sales and marketing efforts by identifying customer needs and recommending suitable technology solutions.
Maintain clear and professional communication through phone, email, and online chat.

What We Offer

A collaborative, innovative, and supportive work environment.
Opportunities for professional growth and career development within the technology sector.
A competitive salary and benefits package.

Required Skills

Excellent communication skills.
Strong attention to detail.

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