Safe Zone Logistic PLC company services providing end-to-end design, implementation and operational capabilities in freight forwarding, contract logistics, transportation management & distribution management.

We are looking for a motivated, responsible, and customer-focused Customer Service Agent / Cashier to join our team in the storage and warehousing services industry.

Position: Customer Service Agent / Cashier

Requirements

Bachelor’s Degree in any relevant field
Fresh graduates are welcome to apply
Previous experience in customer service, cashiering, warehousing, inventory, or a similar role is an advantage
Good communication and interpersonal skills
Strong attention to detail and ability to handle cash and records accurately
Basic understanding of FIFO/LIFO and inventory handling
Comfortable working with weights, quantities, and item records
Basic computer skills and willingness to learn WMS/inventory systems
Good data entry and record-keeping skills
Professional, reliable, organized, and customer-oriented
Ability to work effectively with both customers and warehouse teams

Key Responsibilities

Welcome and assist customers with their storage and service-related needs
Handle customer inquiries, requests, and complaints professionally
Process payments, issue receipts, and maintain accurate cash records
Prepare and maintain customer and transaction records
Coordinate storage bookings, receiving, collection, and release of items
Receive and check incoming items against relevant documents
Verify item quantity, condition, weight (KGs), and other required details
Follow basic warehouse FIFO (First-In, First-Out) and LIFO (Last-In, First-Out) procedures as applicable
Ensure items are properly identified, recorded, and stored
Enter and update inventory and customer information accurately in the Warehouse Management System (WMS)
Upload and maintain relevant warehouse and inventory data in the WMS
Assist with stock/inventory checks and ensure records match physical items
Coordinate with warehouse staff to ensure smooth receiving, storage, and dispatch operations
Maintain accurate documentation and ensure proper filing of records
Provide excellent customer service and ensure a positive customer experience
Follow company policies, warehouse procedures, and safety requirements
Perform other duties related to customer service, cashiering, and basic warehouse operations

Location: Addis Ababa

Deadline: October 1, 2026

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